SZ
Disappointment
We thought this service would print and deliver the passport-size photos we uploaded, but instead, it just edited our existing photo and sent back a digital version, something we had already done ourselves. Ended up wasting nearly $15 for nothing useful. Total disappointment.
Response from Snap2PassOct 6, 2025
Hi Turfa, We’re sorry for the misunderstanding and truly appreciate you taking the time to share your feedback. Snap2Pass is a digital photo service — we don’t print or mail physical photos, but instead provide expert-checked digital passport and visa photos that meet official requirements and are ready to print at home or at a photo center. Your order included: • A high-resolution digital photo for online applications • A 4x6 print template with four photos, ready for printing • Expert validation and our acceptance guarantee or full refund We’ve updated our website recently to make this clearer and avoid similar confusion in the future. Please reach out to us at [email protected] and we’ll gladly offer a partial refund or a full refund if you didn’t get value from the service. Thank you again for your feedback — it helps us improve the clarity of our service for all users. Snap2Pass Support