Snake River FarmsReviews of snakeriverfarms.com

We were tired of pork chops from the grocery stores that were tough, dry and tasteless no matter how we prepared them - brined, not brined, baked, grilled. So I decided to order from Snake River Farms some Porterhouse Pork Chops. They are absolute fabulous! Moist, tender, and actually taste like pork. We will reorder.

Quick shipping, excellent products and superb customer service. We will order again.

I ordered the jalapeno/cheddar sausages. Delivery was on time but the sausages had sever freezer burn. When I contacted customer service ( with pictures) I had to plead my case for 5 minutes before we reached an agreement on how to handle the purchase. They reshipped the order and refunded me for the damaged product. The new order arrives with the identical problem! I would not recommend SRF to anyone. They need some type of Quality Control. Why they ship a product that is freezer burned is beyond me.

Every year at Christmas, we enjoy a USDA prime prime rib from Costco. We visited Japan last year and fell in love with Wagyu beef so I thought I would try the Wagyu boneless prime rib from SRF. was it good? Yes, delicious. Was it as good as Japanese WAGYU? No, and visibly in terms of marbling it bears no resemblance whatsoever to Wagyu. But my main issue is that this year‘s Costco USDA prime prime rib was $23 a pound. I paid more than twice that for the snake river beef delivered. That’s what I call ABV: Appallingly Bad Value. Now, I understand that SRF has added costs like shipping, but it is what it is.

I was excited to order from SRF for the first time. I ordered 4 SRF Gold Ribeyes. They were very thin, chewy, and not as tasteful. I have 2 local butchers I go to and honestly their steaks are much better. Maybe I got a bad batch so maybe I will try again someday.

I will never buy from Snake River Farms again. Customer service is terrible. Orders cancelled at SRF's whim without rational explanation. No one to talk to get anything straightened out. This company seems to have the attitude that it is your privilege to pay super-premium prices for their products. You expect timely delivery or customer service too!? Forgetaboutit.

I recently ordered two briskets from Snake River Farms for a benefit we were hosting at our home for a ballet conservatory. Unfortunately, FedEx fumbled the delivery, and despite the package being nearby, they wouldn’t release it or let us pick it up. With the event looming just a few days away, I reached out to Snake River Farms. They immediately stepped up and overnighted me two replacement briskets at no extra charge. Their willingness to fix a problem they didn’t cause and ensure we had what we needed for the event was beyond impressive. That level of customer service definitely makes me want to return to them again and again.

I ordered two Wagyu picanhas, and upon opening the package, I was immediately disappointed with the trim quality. Both cuts had large sections of silver skin and thick chunks of fat that needed to be removed. After essentially having to play butcher myself, I finally cut the steaks — only to find that the marbling was far below expectations. I’ve purchased better picanha from my local grocery store (HEB), which only carries USDA Choice and Prime. I decided to try Snake River Farms because of all the hype, but this was by far the most disappointing online meat order I’ve ever received.