George H.
Name Code …
Name Code Qty Each Options ------------------------------------------------------------------------- Microsoft Office 2013 T5D-01575-DL- 1 143.99 My key doesn't work because they re-sold it 16 times. Not too honest guys.
SnaggStuff.com is listed under Computers & Phones in Cordova, Tennessee.
SnaggStuff.com (snaggstuff.com) has 20 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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George H.
Name Code Qty Each Options ------------------------------------------------------------------------- Microsoft Office 2013 T5D-01575-DL- 1 143.99 My key doesn't work because they re-sold it 16 times. Not too honest guys.
Brad R.
I ordered product key cards for Microsoft office professional plus 2013. One day I was trying to open an excel document and I was prompted to activate software over the internet, which failed. I tried again over the phone with no success. Upon contacting Microsoft I learned that this key is one that is issued to special organizations at a reduced price, and not for resale. This key is one that is used by schools or government agency. So now my key is banned for pirating reasons and my only option is to contact snaggstuff and get a return or replacement. So I contacted snaggstuff and let them know what my issue was. They completely deny selling me a key that is meant for a special organization and told me that Microsoft outsources there support and that the information they told me was wrong. So again I contacted Microsoft and asked to speak with a supervisor. The supervisor told me the same information, that this key is not meant for home or office use, it is meant for organizations who have some special plan with Microsoft. Again I contact snaggstuff and they deny the allogations but agree to replace my product, great! One catch, they will not replace it with office professional plus, they will only replace it with a lesser version... This place is a complete scam, selling product keys that are not legit. Microsoft knows what they are doing and has a few cases already documented about this company. Avoid like the plague!
Robert L.
I purchased, what i thought to be a new copy, of windows 7 pro. When the disk showed up at my office this was not a copy of windows 7 but a REBOOT disk for windows 7 for Dell PC. And the SN sticker looked like they pealed it off of a PC. Needless to say the disk didn't work and i had to complain. When asking for a refund i was told that the problem must be my fault. and they are a licensed Microsoft retailer (they are not). So i had to claim the purchase on my AMEX to get my money back, Snaggstuff would not refund my money. IF you buy software from them i would be very concerned
mathieu
Bought something I was lead to believe was a docking station. Ended up receiving a simple connector. Now they're using the fact that they shipped a box to avoid giving me back my money even if I sent back the "connector". Wrong way of doing business, avoid them. Plenty other stores to buy from.
Response from SnaggStuff.comOct 26, 2011
Dear Customer, The title of the item you ordered on the product page was "FRU - DVI-to-VGA adapter - for ThinkPad USB Port Replicator with Digital Video 45K1610" It clearly says that it is a DVI-to-VGA adapter. I don't see how you were lead into thinking anything different. Second, when you called I spoke with you. I said that we would be glad to take back the item, we sent you an RMA and a shipping label. I'm not sure what more we could have done from our end.
Rick D.
I bought an OEM version of Windows 7 Ultimate... happened to be Dell version which was no big deal since i was to reinstall on an older Dell computer that i had replaced the motherboard on. The new motherboard was not a Dell motherboard, so no Dell BIOS... no Dell Service Tag number. I installed and it ran fine for 8 months or so... first part of July after the monthly updates from microsoft i got the warning to activate windows (which i had done upon the first install)...now it says that i have an invalid product key and no way to resolve... i contacted microsoft by phone to get a confirmation key to input and they referred me to Dell based on the installation ID... they refused to help me at all..so...i am out the 90 bucks it cost me :(
Response from SnaggStuff.comJul 23, 2011
Dear Customer, We regret the problem you are having with your item. I read through your complaint but didn't see where you contacted us for help. If you would contact us, we would simply replace the product for you. Please contact us at [email protected] or call toll free at 877-881-1626 and we will solve the problem. Thanks, SnaggStuff.com Team
bob
Prices before the store changed was sooo much better