SmuleReviews of smule.com

I'm deeply disappointed on smules changes, especially after the latest updates (it's not like they haven't made changes for the worse before, but this is quickly becoming the last draw). The audio is totally unacceptable : it's static, white noice on every recording, sounding robotic and in every way distorted, buzzing, wheezing, glitchy, broken, tunnel/cave effect, volume spikes to max uncontrollably, or it doesn't register your vocals at all and/or the voice is muffled (sounds like trying to sing from six feet under), no matter how you adjust your vocals before saving it comes out heavily auto tuned and with a huge reverb or almost completely dry or then just DISTORTED. (and have to add, that all the above happens with both; external mic system and headphones built-in mic) The app cache gets LOADED over just opening the app, which was never the case before, app crashing and freezing over nothing all the time, notifications of a network problem? (I have a stable connection, and none of the issues appear on any other app, only Smule!) I've seen hundreds of complaints about these very same issues on smules review page on play store, anthey are building up day by day! People pleading Smule to fix the whole android scene, pleading to convert to the previous versions... And heard also from some iOs users, that some are struggling with very similar issues. Not sure if it's as widely affecting the iOs as it sure is with androids. Their so called customer support is a waste of time, has always been if you are filing a complaint! They actually try to put the blame on their customers and also escape their responsibility fixing anything or admiting that they have made a mistake! But that is pretty much what they do, always! Only if you report a spam or a scam or something obvios, it works for the most part... But as far as the "development"/managing of the app, They never listen to their customers, especially android users they treat really BAD, they don't care. They are really losing it after every update! I use to love this app, now it's not even possible to use it for me due severe issues prior stated here, I hate the audio changes the most! However the changes on the layout have also been destructive, none user friendly at all! Btw, seen a lot of complaints about smule ripping off peoples money without permission... My advice, never subscribe a VIP thru play store, I've always bought my VIP thru their website smule.com,I recommend it for all (if you really want to pay for it at it's current state..) on their sites the price is same for everyone, and you won't end up paying douple even if you would use your account on both android and iOs. Anyways I canceled my VIP, I don't want to finance their crazy *ss experiments anymore! Still wish they would fix this and really rethink how they manage Smule, but really not getting my hopes up on that...Really breaks my heart that smule destroyed it all for so many loyal customers! I never had any problems paying for it as long as the app and interface worked properly, now unfortunately it is really not worth it! Smule use to be great, it use to be the best social singing platform! I really can't understand how they benefit from f'cking up their own money sling... Well guess I don't have to, really miss the old smule, wish it would be possible to revert back to the way it was like atleast before styles release... That's when things really started to go downhill IMO.

this app has charged me for a subscription renewal without even so much as a notification of renewal , i haven't had this app on my phone for years so imagine my surprise when a chunk of money was taken out of my account without any warning :(

I downloaded the app to check it out, with the intention of deleting the app before the end of the trial period (because I didn't want to pay for an app that I wouldn't use.) I didn't like Smule but I'm sure other people might, so I'm not complaining for this reason. When I went to cancel, I realised that there is no option to cancel via the app and I found it incredibly to find any information about cancelling! I have multiple learning difficulties and I strongly feel that this app is discriminatory due to it's layout and the lack of clarity about how to cancel. In my opinion, Smule makes this process confusing to keep consumers tied into a rolling contract. As someone with SpLD, I find that this happens to me a lot and I often lose money because I find processes like Smule's challenging and it's easy for me to give up and forget...until I rack up a huge bill. I hate companies like this and I strongly feel that you need to be more transparent with all of your consumers and make cancellations easier for everyone. Your process is absolutely discriminatory to SpLD consumers. I've only been charged £9.99 so far and it's unlike me to be proactive like this and make a complaint. I'm just sick and tired of this happening to me and I'm disgusted with Smule's service. ***update*** I've been charged £40 by Smule on the sly and I'm now in the process of STILL trying to cancel my account and get a refund. It seems impossible Absolutely disgusting company.

The app used to be good but now it has got scammers who use the app to scam singers. Unfortunately Smule has not done anything about this. Infact there is a VERIFIED singer who is a professional scammer and has abused singers on the platform. Smule has not done anything even after receiving multiple complains and evidences and has tried to go out of the way to protect him by taking unnecessary action on singers who complain about him

Smule has no grouping of recordings. If you sing 50 thousand songs, all the 50 thousand will be in a long list with noway to see the recordings below the top 1000. You can scroll down but tghe scrolling is unacceptably slow. Moreover if you tap on a recording and come back you will be again at the top. Again scroll down to find the next recording. The app does not remember scroll positions. The same happens when you scroll down thru hundreds of invites. The app shows the top almost always when coming back to any list. Gifts purchased and sent to other singers are not prominently displayed on the song page. One year ago gifts were seen moving one by one below the song when playing. Now it is hidden in an almost invisible link Gifts. The only reason for gifts seems to be getting money from the users and not showing them to the singer who received it. How selfish! There are no timestamp on recordings. They have some crude logic to show times in seconds, minutes, hours, days and months. At the top of the list it sows 10s, 2min etc... further down hundreds of recordings will show 2months. No way to find out when exactly you sang a song. Again below these they will show 2years. Smule has no idea how a singer would like to see the songs time-stamped. Why can't they timestamp each recording? Moreover why can't they show recordings like in a blog separated into different dates? When an invite is expired they show a large negative number with minutes attached to it! What do they want to convey from it? There is no way to tag your followers as a favorite or not. If you follow someone all invites are dumped into your notifications whether you want them or not. Why can't they allow one to mark a singer as favorite and include only that singers invites in the notification? The all-important question of whether a singer is following you is not available nowhere except from a list of Followers. On the song page they don't show whether the singer is following you. On an invite page also no information on whether that singer is following you. Makes you think that none of the people involved with the app uses it for themselves! Worst, on the Followers page they tag every singer as Following! as if that information was not available in the title itself. They should have marked whether that singer is following you instead. Their Messages feature is in the jurassic days. You cannot even erase a message you typed inadvertently. This is the best way to alienate your friends by typing something you just didn't mean at all. It is very much a cemetery wherever you scratch bones come up of your year old messages! You cannot even say a Hi here confidently! There are so many bad things in this app. There is no response other than a computer generated msg for anything you ask them.

WAAROM VERNIEUWEN JULLIE DEZE STEEDS!!!! 🤬🤬😡 ik heb de betaalde versie, maar blijkbaar heb ik niks te zeggen 🤬🤬😡. DON'T JUST CHANGE THINGS, AND DELETE SOME SOUND EFFECTS it is very ANNOYING. I WANT MY ''PETRA'' BACK..PLEASE!

I've been using the app for 3 years. All I can say is, absolutely the worst app I've ever paid for. It used to be fun, it used to work, it is now the very bane of my existence. I've reached out to them and everything they've asked me to try is utterly worthless. I cannot do anything on the updated version and have resorted to using an older version before the rotten updates. Now my oc's and joins are not being loaded. I'm over it. To expensive to be so crappy!😝

I have been using this app for YEARS. It used to be the ONLY good app for this sort of thing, and I honestly really loved it up until the recent 2020 updates. Now the app waits way too long to start in Talk Mode (The only mode I actually use). Used to, AutoRap would start the speech, made into Rap via Talk Mode, only 2-5 seconds after the beat started. Now it takes forever to actually get the words into the beat. Like, it used to be 90% words, 10% beat, but now it's more like 30% words, 70% beat, and I HATE it. It barely even keeps anything you sang/spoke and replaces it with a bunch of the plain old beat with no words. It's seriously AWFUL. And now you don't have to be VIP to title your stuff but it won't let me use 90% of the titles I try to use. Which makes no sense because they didn't use any bad or derogatory words and weren't long titles either. And the loading time is absolutely atrocious. This app has only gotten worse as time has progressed. I loved the original app when I first started using it in 2014/2015 (can't remember when I opened it). But now it's not the same and the quality is bad. Especially the amount of time you actually hear you and not the stupid beat. Overall I am very disappointed and the prices have gone up which is absurd because the app quality has gone DOWN. Don;t get VIP, and honestly, find another app to use, because this one just keeps getting worse and not better.