SmuleReviews of smule.com

Absolutely terrible customer service! Smule have been taking unauthorised payments from me since Jan 11th 2022 when I asked for the money back they either ignored me or sent me exactly the same robotic email. I cannot get the money back from either Apple or the bank and have spent hours trying to get it back. One representative asked me to send in my bank statements so I trustingly sent this sensitive information in and they didn’t even acknowledges its receipt. They have no number so you can’t even talk to a person! Absolutely shocking customer service! Do not trust this company. It’s over £100 they have stolen from me.

This company is a scam. They will continue charging your account, every year, regardless of subscription. The charges don't even appear in iTunes. Although the HQ is in San Francisco, they do NOT HAVE A PHONE NUMBER. Total scam.

Smule update not good..not user friendly.. Mas gusto ko pa ung dating smule. Please ibalik nyo po un dati..

It‘s an OK Karaoke App, but my main concern is that I can’t keep all songs in the catalogue on my profile as some are being taken down from time to time. I pay a yearly subscription and yet there are licensing problems with labels? I got really frustrated with this and I won’t use this app ever again. Waste of time, If you sing something and you can’t keep it on your profile because of copyright. Not recommended.

New change is very bad no one like it .if u will not change hunted of my friends including me will switch on other apps. 😔

STAY AWAY - NOT WORTH IT. I just realised I've been paying these scam artists £10 per week for over a year. I used the app once and deleted the app. Not a real big app user but once I discovered I was paying for this, I searched for how to complain and get a refund, but ha ha, silly me, Google is not there to help. They've scammed over £500 from me.

Since two months, there have been several issues with the Smule App, with practically all users experiencing various types of troubles; I have personally lodged three complaints in this month alone; anytime they release and update, there will undoubtedly be some difficulty. After becoming dissatisfied with this app, practically all of my friends cancelled their subscriptions and switched to SM. Nowadays, SM is considerably superior to Smule; Smule has collapsed due to feature experimentation; this will never work, and the dominator of singing apps is dwindling by the second. They should, at the very least, keep a watch on their engineers; otherwise, it might be preferable not to collect subscriptions.

I downloaded Smule a few weeks ago thinking that I would be able to sing with people all over the world. I thought it would be cool, but it was just a disappointment. It was glitchy and had a lot of bugs that needed fixing. My timing was off on the recordings, even though I was bang on during the recording. The music tabs went way too fast for the songs, everything is just so out of sync. I was astonished that it's not more fine tuned, after all, it is a singing app. It should be better than it is.