Matt K.
If you want software that bleeds money…
If you want software that bleeds money from your bank account while not getting any conversations or pickups from a dialer then SmrtPhone is for you! For example, 1000s of calls made with no pickups and Smrtphone is charging me an average of $40 a day with two VAs calling. They've always been expensive but at least it worked in the past. Now they are just straight robbing people. I will edit this post with an update on a dialer that works better. Update: BatchDialer is so much better already, it's also way cheaper and the customer service is 100x better.
Response from smrtPhoneFeb 12, 2024
We sincerely apologize for the distress you are experiencing. We recommend reviewing your lists of leads as it appears that calls were successfully placed from our end, but the clients did not answer them. Furthermore, we maintain transparency regarding our pricing structure, which is readily accessible on our Pricing page (https://www.smrtphone.io/smrtphone-pricing/). Upon thorough examination of your account, we can confirm that all functionalities are operating as intended. However, it appears that the issue stems from the leads list you have purchased, compounded by the practice of utilizing a single phone number to contact 150 customers daily. It's important to note that major mobile carriers such as AT&T and Verizon may perceive this frequency of calls as spam, potentially resulting in your number being flagged and presented to clients as such. Our support team was always there to help you guys with your questions, and the questions raised are essential for identifying the underlying causes of any encountered issues. Best, Catalin from smrtPhone