Nunya
Ordered a disposable vape
Ordered a disposable vape. Took almost 4 weeks to get it and it wasn't even the one I ordered. 4 email attempts to get it resolved. All unanswered. Terrible rip off!

SmokersHeap.com, your premier online destination for an unparalleled smoking experience. At Smokers Heap, we pride ourselves on offering a diverse and carefully curated selection of smoking essentials, catering to enthusiasts seeking quality, variety, and innovation.Our extensive range includes top-of-the-line vapes, exotic kratoms, stylish oil burners, detox products for a revitalizing cleanse, precision-crafted knives, aromatic incenses, reliable batteries, flavorful E-Liquids, and accurate scales for your convenience.We strive to redefine the online smoke shop experience by combining cutting-edge products with an intuitive and secure shopping platform. Smokers Heap is not just a store; it’s a haven for those who appreciate the art and culture surrounding smoking rituals.Dedicated to customer satisfaction, we prioritize transparency and adherence to legal standards. Our website is equipped with essential features such as a detailed disclaimer page, secure card log, captivating product images, and an age verification popup, ensuring a responsible shopping environment.As you navigate through our site, we invite you to explore the fusion of sophistication and satisfaction that defines Smokers Heap. Join us on a journey where every product tells a story, and every purchase enhances your smoking ritual. Elevate your experience with Smokers Heap – your trusted source for quality smoking essentials delivered right to your doorstep.
Smokers Heap (smokersheap.com) has 32 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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32 approved reviews, newest moderated first
Nunya
Ordered a disposable vape. Took almost 4 weeks to get it and it wasn't even the one I ordered. 4 email attempts to get it resolved. All unanswered. Terrible rip off!
Steven R.
I expected a more straightforward process. Some parts were handled well, but there were moments when I had to reach out myself to find out what was going on. That was the main disappointment.
Lori B.
Smokers Heap took my 200 + dollars and left me with no products. They only created a shipping label and never sent my item. They're email and phone number are useless bc no one ever answered so I could figure out where my package was or to get a refund. This website is a scam. Do Not buy from them! Items claim they ship within 5-7 business days. It has now been 11 days since I place my order and I have heard nothing. Crickets... don't waste your money!
Jeff
Don’t bother ordering from this company they will take your money send you a shipped email with tracing but never deliver the goods to the post office. I have ordered from here 2 times both with tracking and shipped emails but when tracked they only create a label with isps and never send out the package then it’s all excuses IF your even able to get ahold of anyone!!! Ordered 2 times both with the same exact result SCAM!!!!!!
Alisha
Never received my order and have tried emailing them 5 different times and calling them with no answer!
Becky K.
This has to be the worst online vape company/store that I have EVER dealt with. I placed an order, then they contacted me to verify address. This is the last that I heard from them. They did not waste any time processing my payment. I reached out to them SEVERAL times and never heard back. I have disputed with the bank to try and get my money back.
V. L.
I purchased 3 vapes and when received all of them were horrible. Obviously fake. I emailed the company to no response. Go figure. Horrible.
Riley
I ordered a couple esco bars all of them came spitting juice out and the QR codes don’t lead to anything I paid for priority mail but they send the package through ground advantage making me wait 8 days and is trying to act like the manufacturer had something to do with this if you too are looking though these reviews and get your mind changed by the replies of the owner just know you will be scammed too it’s not real don’t try it just move along and find a different website I have reported them to the postal inspectors started a dispute with my bank and we will see what happens they will probably reply with some stupid response “like sorry for the inconvenience the manufacturer gave us old vapes” don’t trust what they have going on.