SMOKEAReviews of smokea.com

Well it goes to show you that ebay, Amazon etc.. are not always the best place to buy specific items. Smokea has the best prices by far. I was able to get exactly what I wanted. Thank you.

Great selection. Great prices. Great service.

1st time using Smokea,and I had a positive experience

This place sucks! Ordered a 6ft bong and they shipped it in too small of a container so the top was broken when it arrived. 5 days later still no update. No number to call. Place is a joke. Much better shops out there. Don't get scammed

On Sunday 6/20 I placed an order with expedited shipping for a pipe case for a total of $ 21.62. A few hours later I received shipping confirmation and a USPS tracking number. On Monday 6/21 the USPS tracking site stated that the label had been canceled. I contacted the sender and was told that this has been happening to their customers "daily" and that my only option was to file a claim with USPS because when it leaves their warehouse, they're no longer responsible. I filed a claim on 6/22 and received two emails from USPS on 6/23 stating that the label was canceled because the sender never provided the item to be shipped to me. I sent this information to smokea with attached emails and an inquiry about the refund they now owe me, and they basically responded with "yuh huh, the shipment DID SO leave our warehouse!", with no acknowledgement of the attachments I sent or my question regarding return of my money. I paid them to send me something, they did not send it, they blame the carrier who never received the item, and treat me like a fool while keeping my money.

This company sent me a broken item. I contacted their customer support and they told me to work with the manufacturer because this is a warranty issue. This is not a warranty issue its a FRAUD issue. I purchased a brand new item. They sent me a broken item. When I started a return request - they expected me to pay a $5 shipping charge to ship back an item they sent to me ----- which never worked. Stay away from this company they are fraudsters!

they pose as an "international" company, scamming people around the globe. they do not have any phone to call, and their "customer support" act like they care, when in fact they just give you run arounds. AVOID at all costs!!!

This company is a rip off. I would never buy anything from them again. No phone contact for defective products and their online customer service is unacceptable. I purchased a defective pipe and they offered me a partial store credit at first and then a less than a dollar glass screen. Worst customer service I have had the misfortune of dealing with.