Smokea is the world's best online head shop featuring a wide selection of glass pipes, bongs, rigs, vaporizers and other smoking accessories. Offering free shipping to the USA, SMOKEA® rewards, hassle free returns, outstanding customer support and the ...
SMOKEA (smokea.com) has 719 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Also known as
smokea.com
Website
smokea.com
Category
Smoking & Tobacco
Location
O Fallon, Missouri
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 74% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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Quick delivery, quality product, what more can one ask for
Response from SMOKEAFeb 12, 2026
Thank you for the great feedback! We’re happy to hear your order arrived quickly and met your expectations. We look forward to your next visit.
AN
Anonymous
Slow shipping, worse customer service from Mark
This business is a website, and a warehouse. And they still manage to take longer than average Joe selling things on ebay, to get their products in the mail.
On the morning of the third day of my products not shipping, only tracking created, I emailed to ask. And "Mark" was not polite, short, borderline rude, and completely unhelpful in repeating the shipping terms.
Yes, I understand that you have time to ship it, and that it will still arrive on, or before the estimated date, and yet, when a literal warehouse, built to efficiently move products, takes longer than my grandma to get something in the mail, then following up is valid.
Mark seemed annoyed from the beginning. Terrible customer service.
Response from SMOKEAFeb 12, 2026
We take feedback seriously and would genuinely like the opportunity to look into this. Unfortunately, no order details or contact information were provided with this review. We also reached out directly to request more information but did not receive a response, which makes it difficult to investigate further.
For clarity, orders placed with our free shipping option have a 2–3 business day fulfillment window before they ship. Tracking is often generated during processing and updates once the carrier scans the package. If faster handling is needed, we do offer expedited shipping options at checkout.
TW
Trever W.
GREAT PRICES !
GREAT PRICES !, STRAIGHT CHRONIC ! - 1 Tre 💯 !
Response from SMOKEASep 16, 2025
Glad to hear you were happy with the products and prices! We hope to see you back again soon.
TY
Tyrone
Great product
Great product, works as advertised
Response from SMOKEASep 16, 2025
Happy to hear you like the product you ordered. We look forward to seeing you back again soon!
KM
Kevin M.
Fast shipping
Fast shipping. Good quality. Good price. We’re very satisfied with our purchase.
Response from SMOKEASep 16, 2025
Thank you for the great review. We're happy to hear you were satisfied with the products, price and shipping. We hope to see you back again soon.
JE
Jensen
Experience Couldn’t Be Better!
Website was easy to navigate. Checkout was simple. Turnaround was quick! Product arrived in perfect condition. Couldn’t have asked for a better experience overall. Will be back for my next wave of purchases.
Response from SMOKEASep 16, 2025
We're glad to hear you had a good experience shopping with us. We look forward to providing you with more amazing products soon!
JN
Jonannine N.
Great price. Fast shipping. Awesome bong. 5 stars!
Great price. Fast shipping. Awesome bong. 5 stars!
Response from SMOKEASep 16, 2025
Thank you for the great review. We look forward to serving you again!
VB
Vincent B.
Makes it easy to hit up and move on to…
Makes it easy to hit up and move on to higher times. Love the easy mobility without the overwhelming smell and maintenance.
Response from SMOKEASep 16, 2025
Glad to hear you're satisfied with your purchase. We hope to see you back again soon!