Smith Thompson Home SecurityReviews of smiththompson.com

Just switched to Thompson recently. Thus far, they have been great! Very attentive, courteous, & professional. Rachel

The technician who set up my outdated system gave me honest recommendations on equipment to ensure my security concerns were addressed, but that my German Shepherd would not set it off. He got everything set up in one visit. Then when I called in to have the technician walk me through some minor reprogramming, he was able to do it in less than 5 minutes. Between the cost, the equipment, and experienced technicians who are available to help, they have been a great company to work with. I especially like how for something minor, I can call in and get help for no extra cost.

My brother has been with ST for years so he recommended them to me. They came right away after I called them to set everything up and it was super quick and very simple. I love that they offered a free month if you pay for the year in advance. They've called a couple times and reminded me that I need to get my permit for dispatch! Great company! <3 them!

The technician, Sean, arrived on time with full explanation of what he would need to accomplish to activate the monitoring. He had a great presentation and turned out to be a local young man with background in our city. We were impressed with this company associate. He quickly took care of business and gave a thorough explanation of what the charges would be. The paperwork was easy, and we already had a city permit, so we were ready to go in a very short time. It is also a very nice feature that we were not charged for the first month knowing that the other alarm company needed a 30 day notice. We paid the first quarter and for the uplink and the billing cycle won't start for a month. If the rates hold this has been a great experience.

Choosing Smith Thompson Home Security was a solid decision that we made recently. The technician was punctual, courteous and professional. He answered all of our questions. We especially liked the fact that he wore shoe covers when he was inside the house. We are thoroughly pleased with the service, so far. When our alarm had accidentally gone off, we promptly received the call from them. We highly recommend their services to anyone.

They arrive on time for installations and have very courteous and knowledgeable employees. Prices are very reasonable and have never increased. From the moment I called and spoke to the salesman to the time the technician finished installing my new home security I have been more than sold on Smith Thompson. Everyone has been very knowledgeable, profession and trustworthy. No hidden charges....just straight forward and accurate communication. I am very proud that Smith Thompson is a local company. I would recommend this company to anyone.

I have been using Smith Thompson for over 10 years now. I love the personal touch that I feel like I get with this family owned, local business. When I decided to move, one of the first things I checked into was whether or not they offered their services at my new home. I was so excited when I found out that I would be able to keep them as my home security company. I have compared other companies to see if they were competitive with Smith Thompson's prices. I found that they are about half of what most of the other companies charge for the same service. I look forward to many more years of peace of mind as far as my safety and that of my home and possessions!

I have used Smith Thompson in 3 different houses and have been very happy each time. They always arrive on time for installations and have very courteous and knowledgable employees. They are always in and out very quickly. I have used them for several years and will continue to use them. Also there prices are very reasonable and have never increased! I will definitely be telling all my friends about them. Allison Guice