Smith Thompson Home SecurityReviews of smiththompson.com

We had a very professional and knowledgeable technician install a wireless alarm over our existing outdated system. He was great in helping us get the proper permits needed from our city. Would highly recommend.

Friends and family of ours referred us to Smith Thompson, but we had locked ourselves into a 3-year more expensive contract with a competitor. The competitor reduced our bill and we decided to wait the remaining 16 months to avoid the hefty penalty. However, when the time came, we made the switch. The installation was quick yet thorough. We are beyond satisfied with the services Smith Thompson provides. We have and will continue to recommend Smith Thompson going forward. They were definitely worth the wait!

We are so impressed with Smith Thompson! We have been with ADT for 5 years and the price just kept going up and up each year. Once we learned that ST would monitor our home and could use the same equipment we already had installed from the other company, we were sold.... especially at such a low price! We are paying less than a third of what we paid at the other company but no contract and price will not change. ST came and installed within 10 minutes and we have been so happy we made the switch ever since:)!!!

We were looking for a home security system and were told by several friends and family members that Smith Thompson, the family-owned company out of Plano, was the one to go with. We called and someone was out within a few days. He was at our home for about 30 minutes to set things up [there was an existing system] and he was very thorough and nice. I would recommend these guys to anyone.

Clint activated our system in dripping springs. He did a great job and did not try to upsell a bunch of stuff that we didn’t need. He was professional and very knowledgeable. We used smith Thompson in Harris county for many years and never had a complaint about their staff or service they provided.

Smith Thompson is the only company out there that does not make you sign a contract for your home alarm security service. They only charge you a one time fee of $89 for the wireless transmitter device that they install--so you don't have to have a land line to have the service through them. I think I am paying only $16.99/month. No other equipment needed. This is what I like about Smith Thompson.

I spent alot of time looking at different security service providers in central Texas and after some consideration, decided on Smith Thompson. After years of working with large, impersonal companies like Brinks and ADT, it was a breath of fresh air to find a smaller, established, reputable company based out of Dallas that provided monitoring services for $16.95/mo (same rate since 1978). The sales guy was knowledgeable but not pushy. When I called back a couple of weeks later, the same guy picked up the phone. The installer really knew his stuff and was very professional and efficient. So far (about a month in), we have been pleased with the service.

Great service! Technician arrived on time and was very courteous. He went through all the settings and how to use the system. Then confirmed i understood how it all worked and answered my questions. I didn’t feel rushed at all. Would highly recommend.