Smiles And Joys CareReviews of smiles-and-joys.com

I too was sucked in to getting this cream from seeing on FB. 15g tubes. Then decided to look on Temu. There it was, exactly the same, packaging much cheaper. Though,with coming from USA they make out, but really China, Smiles and Joy would take too long to come. I TRIED to cancel with half hour. Email said YES cancelled a £50 in total order, as the offer was looking good. Too good! However, the email disappeared totally too after a day. NO Refund into my account and umpteen emails. No response from them or their other company name of Pretty Dang Cool, who where the names showing on my PayPal bank statement. Obviously Chinese. I contacted PayPal, but keep asking the robot to speak to a human. I did get there. The lady did manage to get one lot of the money instantly. The second lot took a couple of days. So I got paid back in full and an email actually from Smiles and Joy saying they don’t sell on any other site and certainly not on Amazon. Sent me the direct links to themselves. Strangely, those links were blocked by service provider so wouldn’t link to it glad to say. On Amazon if one or two tubes ordered it’s £5.99. Order three it’s every word totally in Chinese and £8 for all three. Sent back to Amazon. I’m saying nothings going to work from these companies taking your money. All that the people say it on this site and Face Book, is rubbish and the influencers are paid. These tubes are 15g. Tiny amount, size of a forefinger, certainly can’t cover much area. My husband was using the Amazon tubes just on his arms. A tube a day. Save your money… it’s all fake.

cream made my skin dry and inflamed

I absolutely loved the results of their product. It works, and it was effective instantly. HOWEVER, their customer service is AWFUL. They constantly promote discounts to your email, only for NONE of them to work. I understand some are time gated, but I tried several that stated nowhere that it was, and it still wouldn’t work. When I contacted them twice about this, they didn’t even try to resolve the issue, and would actually LEAVE me on read. TWICE. Now they are completely ignoring my emails entirely. I cannot believe how unwilling they are to fix a simple issue. Absolutely unprofessional, and shockingly disappointed in their support team.

I purchased the product, and bought the extra guarantee that I could send it back. I have sent five request to send this this product back.??? They have not responded to it, all they have said is they are reviewing my request. They keep prolonging this experience, they have never once said they were going to send my money back, this is a lie. Lie this is a scam. Do not use this cream, do not spend your money. Do not spend your time with this product!

SCAM. From China.

Its a scam don’t buy. Bought for the 3rd time and never received the cream. They provided weird tracking numbers. My local post cannot track them. The worst customer service, ignoring my case. Paypal resolution center didn’t give my money back because they provided a tracking number. A scam to the highest level. Never again!

I have just used my first tube off the cream. I have psoriasis and have had it for over sixty years I hate using steroid creams. I have got to say so far this cream is beginning to work it is clearing up the psoriasis patches I find it quite extraordinary, it's like a miracle to me. Thak you. Rose Devitt.

I ordered this cream weeks ago and it still hasn't arrived. Pretty certain I've been scammed...