Smiles And Joys CareReviews of smiles-and-joys.com

I had been with eczema my whole life, and it was so frustrating the itchy skin at some point that I was sleeping, I scratched my skin and there came a time when I woke up with bloody arms and my body was so sore and since I found out through my friend it's over and I don't feel the itch anymore

Steer clear of this company. No product delivered and no refund

Steer well clear of this company!! Despite my numerous complaints and being a first time customer have still not received my first multiple order, just ignored or dismissed time and time again. A classic case study of how not to look after customers!!!! Many others have previously said it's a scam, am now beginning to think it is too, even if they honour a few orders just to make it look legitimate!! Have been ignored for weeks now. Be very careful dealing with this organisation. They have no concept of customer service and what it means!!

Didn’t receive. Emailed several times. They’re insisting that their tracking says it’s delivered, but it hasn’t arrived, and as such they won’t do anything further. Obviously won’t be using again!

After reading all the horrible reviews I was hesitant but with summer coming around and my psoriasis on my legs so bad I haven’t been able to wear shorts or skirts, I thought “to heck with it, if it comes it comes if not then I haven’t lost the world”. I ordered it and got the confirmation email followed by the tracking number- of course the tracking number said “no information available” but I kept checking everyday. Waited about 2 weeks and BAM postie shows up with my package! 2 weeks is pretty good considering it came from overseas amidst this pandemic! I couldn’t get the cream on quick enough and by the third day of 2-3 applications a day my skin has already improved so much! I’ve tried every steroid cream you can think of and nothing has ever worked so fast. Most steroid creams from the doctor only subside the itch but the skin is still tough and flaky. This cream smooths out the skin and makes it soft instantly! I also used it on some pimples and the next day they were gone! No joke. I keep telling my husband it’s a bloody miracle cream! So... yes, the website is a hit and miss. But if you’re suffering from itchy skin and already gone as far as looking up this cream then you might as well try your luck! Best thing I’ve ever bought online. Also, you can buy this on eBay ;)

I ordered on 31 July and received an email on 1 August with a tracking number that didn't exist. I waited till end September to email them. Auto replies. Escalated to PayPal and they have alleged that the item was lost in transit. I do not believe it as the tracking number was never active. Now they have sent a new email alleging they have raised a new order. This doesn't prove to me that they will be sending me the goods. Seems like they're just trying to get me to close the claim. Based on the other reviews, I'm not convinced I will receive anything.

My experience with this company? They have ripped £ 50 sterling off me. I have never got the delivery and after complaining to them i get an automated email stating that the goods have been delivered and signed for.I need to see proof of that,which they haven t provided with. They also did not refund me the my £ 50 sterling. And to be clear i have not agreed to appoint anyone on my behalf, or for them to leave the parcel outside my gate. Now that i checked the other reviews about them i know it is a scam. Mypoints for them are 0

A Tip for getting your product fast from this company: Place an order then immediately cancel it!! I placed an order then decided to cancel it 20mins later after I read some very worrying reviews. Their return policy states orders can be cancelled within 48hrs so shouldn't have been a problem. Eight hours later I received an email saying my order had been despatched. I emailed them again saying I had cancelled the order but they claimed not to have received my cancellation email. I told them to take my second email as notice of cancellation as it was still well within their 48hrs cancellation period but they said too late it had been despatched. Item arrived a few days later. A quick internet search suggests their cream is dangerous and unregulated so my advice is to not use the cream, and do not use the company as they rip off their customers and do not abide by their own policies.