sarah
GOOD
Dr. Arooj and Brett were both very helpful! Great friendly experience and easy to follow instructions from both of them

Smileie provides high-quality custom clear aligners at a fraction of the cost of traditional braces. Enjoy expert-designed treatment from the comfort of your home with faster, more convenient results.
smileie.com (smileie.com) has 1,056 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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sarah
Dr. Arooj and Brett were both very helpful! Great friendly experience and easy to follow instructions from both of them
Kayla S.
Overall really great experience. My video walk through was super helpful getting the right impression. Once he realized I was a visual learner he had no problem walking me through what was needed. Only helpful tip was to place the timer where it can be seen. Sitting there with your mouth open feels like forever. If we see the time going by it can be helpful to know the end is near. Plus it helps to gage if we're going to slobber on ourselves or not. It's pretty hard to swallow trying to stay still. Overall great experience and made me kinda laugh at myself. 😅 I'm super excited to see when my sets arrive! I have high hopes for this company.
Response from smileie.comApr 14, 2026
Thank you so much for your kind feedback. We’re really happy to hear the video walkthrough made the impression process easy for you. Great suggestion about the timer too. We’ll definitely share it with our team. We’re excited for you to receive your aligner sets! 😄 If you need anything, we’re always here to help.
Patricia A.
I am a 60 year old and I always hated my smile. SMILEIE was easy and fast. I'm glad I did it.
Response from smileie.comApr 14, 2026
Thank you so much for sharing your experience. We’re truly happy to hear that Smileie made the process easy and fast for you. It’s never too late to feel confident in your smile, and we’re so glad to be part of your journey. We really appreciate your trust in us!
Lynn K.
Dr. Arooj was extremely helpful and easy to work with online. She gave me some useful tips and guided me through smoothly and easily to get 2 perfect impressions after I struggled through on my own. It was nice to have the direct feedback and reassurance as I was doing the impressions and after the impressions were done right there in the moment.
Response from smileie.comApr 14, 2026
Thank you so much for your kind feedback. We’re really glad to hear Dr. Arooj was able to guide you through the process and help you get perfect impressions. We’re happy the live support made things smoother and gave you the reassurance you needed. We truly appreciate your trust in us!
Rebecca O.
It was great. The doctor was very helpful. The Zoom call helped a lot with my impressions.
Response from smileie.comApr 14, 2026
Thank you so much for your feedback. We’re really happy to hear the Zoom call and doctor’s guidance helped you with your impressions. We appreciate your trust in us and are glad you had a great experience!
customer
Dr. Jay was very helpful during the virtual impressions assistance.
Response from smileie.comApr 14, 2026
Thank you for your feedback. We’re glad to hear Dr. Jay was helpful during your virtual impression session. We really appreciate your trust in us and are happy you had a smooth experience!
Kelsey J.
The molds can be a little difficult to make so here are some tips! Make sure you are following the instructions included with your mold kit, paying particular attention to time. You want to mix your catalyst and base for roughly 45 seconds but you don't want to wait too long to get them into the trays. Do not fill the tray with the material all the way to the back edges. This is important. You need enough towards the front to cover all of your teeth completely to the gum line. I found that filling the tray but leaving a full centimeter empty on each side of the tray worked well. The last tip is to make sure you press down evenly in one smooth motion. You need the material to cover your teeth completely; well over your gum line. The last tip is to continue pressing down with your fingers to hold the tray in place until the mold has hardened.
Response from smileie.comApr 14, 2026
Hi Kelsey, Thank you for sharing these detailed and helpful tips, we really appreciate you taking the time to help others. We’re glad to hear you were able to get a good result with your impressions. 😄 Thanks again for your support!
customer
Very patient, kind and supportive.
Response from smileie.comApr 6, 2026
Thank you so much for your kind words. We’re really happy to hear you felt supported and cared for throughout your experience.