Jim L.
the machine is defective
the machine is defective. i do not know where to return it. I emailed the support team but no reply.

SmilecareHealth integrates R&D, manufacturing, sales and service, with its own brand of Smilecare, MongGoQ and Konsung(EU). The products cover range of home care series, pet test kits, primary medical series and mobile medical series.
smilecarehealth.com (smilecarehealth.com) has 18 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
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Jim L.
the machine is defective. i do not know where to return it. I emailed the support team but no reply.
Confidential
The box, marked "Fragile", was so damaged that it has been taped to keep the contents inside.
Response from smilecarehealth.comMar 8, 2022
Hello, we can't control whether the logistics take your package seriously, but our package has shockproof foam, the goods should be no problem :) Our customer service has replied to you, please check your email :)