Smile Boutique NY Reviews | Read Customer Reviews of smileboutiqueny.com

Smile Boutique NY Reviews | Read Customer Reviews of smileboutiqueny.com

Smile Boutique NY reviews

Showing 19 reviews with 4 stars · Clear filters

Katherine F.
Jan 14, 2026
I have not received my order yet
I have not received my order yet. However, I’m very excited to place my order.
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Jeffery S.
Nov 28, 2025
Very difficult situation.
I can't leave too much of a review just yet because I haven't gotten the appliances yet. I can say that the people that I spoke with about the initial conversation were very confident that they can get this done and I did let them know that others have failed due to my circumstance.
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customer
Oct 14, 2025
The partial fit perfectly
The partial fit perfectly. I would have given them 5 Stars but when the impressions were approved they called me for an additonal cost due to one additional tooth. Pricing should reflect what the limit of the teeth are and note that additional fees could apply for additional teeth.
Response from Smile Boutique NYOct 30, 2025
Thank you for your feedback! We’re glad to hear the partial fits perfectly. Your order was for a flexible flipper, which covers up to 3 missing teeth in a row. When we received your impressions, we noticed more teeth were missing, so we contacted you to offer an upgrade that would provide the best fit. For reference, information on how many teeth each appliance can cover is clearly listed throughout our website. We’re happy you loved the result and appreciate your thoughtful review!
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Diana L.
Oct 9, 2025
Super fast service
Super fast service, easy process. My only problem was my top partial was too tight on one tooth. I have not contacted them yet I want to give it a couple of days. Otherwise it was great, even matched my color perfectly! Update: The fit was still too tight. The company sent me a shipping label to send it back with a description of what was wrong. I did and a week later I received it back and the fit was perfect. Just a little pointy on the back of my teeth. Otherwise I am satisfied.
Response from Smile Boutique NYOct 10, 2025
Hello Diana, Thank you so much for the fantastic 4-star review and for your kind words! We're thrilled to hear that you found our service to be super fast, the process easy, and that the color match was perfect for you. Regarding the tightness you're feeling on one tooth – you are right that sometimes a new partial can feel a bit snug as it first settles in. Giving it a little time is a great idea. However, your comfort is our top priority. If the tightness doesn't resolve after a couple of days, please don't hesitate to contact our support team directly at [email protected] or (347) 630 5474. We want to make sure it's 100% comfortable for you. We appreciate you choosing us and thank you again for the wonderful feedback! Best regards, The Smile Boutique NY Team
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Reremoana R.
Sep 13, 2025
Great communications throughout
Great communications throughout. Very helpful videos also made doing my impressions pretty simple.
Response from Smile Boutique NYSep 26, 2025
Thank you!
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Weds
Sep 1, 2025
Scam
Not happy.the money is their priority after getting my money they don't send me anything no commutation nothing.
Response from Smile Boutique NYSep 2, 2025
We’re sorry to hear about your experience, but we would like to clarify the situation. Your impression kit was sent and successfully delivered (we have proof of delivery). Unfortunately, you returned your dental impressions without first sending us approval photos, as required. When we received the impressions, our specialists confirmed they were unusable for making an appliance. We contacted you by email to explain this and let you know that new impressions would be needed. You’re welcome to use another impression kit from us, or provide intraoral scans from a dentist, or even impressions from a different provider. This step is necessary to ensure your appliance fits properly and functions as intended. We’re happy to guide you through the process again so you can receive a high-quality result.
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Miranda R.
Nov 17, 2024
I just got my flipper in the mail…
I just got my flipper in the mail yesterday. My experience was really great. They mailed me the impression kit so fast, and after I sent it back, I got my flipper 8 days later! So fast! It fits great, slides right into place and I instantly have so much more confidence. My only knit pick, is that the color of the gums on the flipper is a tad darker then mine and the fit is very slightly off, so it creates a shadow kind of making it look like the teeth are not super Healthy on the flipper, but only when it's in my mouth. Still WAY better then having a huge gap there! So I'm still happy with it. Next year, I'll probably try to order one from another company though to see if it looks a little better.
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shirley M.
Oct 19, 2024
Fit better then thought for a much…
Fit better then thought for a much lower price then the dentists
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