SmileactivesReviews of smileactives.com

This company here is shady. Continue to ship you there shit product and charge your card once you continue to call and cancel. Looks like its been happening to everyone else too. Be nice to put a lawsuit against this company so everyone can get there money back.

Apparently unbeknownst to me upon purchase, I was automatically signed up for a subscription on auto renew that I did not wish to have. I did not know I was signed up for it or else I would not have purchased the product. I only found out when they charge my card a month later for some product I did not find worked as it was advertised. I did not sign up for the subscription so I shouldn’t have been charged in the future.

Wow! First the did not tell me when I ordered there was a subscription that would start in a month. Then when the delivery was delayed, I contacted them. They were going to ship another order at no cost to me. But the customer service lady did not want me to drop the subscription. High pressure to continue by offering more items at no cost. She would not let it go do I cancelled the whole thing and got a refund. TERRIBLE CUSTOMER SERVICE! I will NEVER do business with them again!!!

I tried their trial package for BOGO and was charged $32.44. Next thing I know I was billed monthly for $47.59 for 3 months that I did not even noticed until now. I only got one set of their promotion and received another set the following month and thought I received the free one. Denied to refund me instead they will send me the missing trial package. Be mindful prior puchasing this product.

This company is sketchy. I did not sign up for a subscription, but apparently they decided I needed one. I keep getting the products and keep getting money taken out of my account. I have canceled it twice and requested a refund and keep getting the runaround. The product does not work very well and I do not recommend this to anyone.

Very deceptive practices. Don’t order because you are automatically placed in an ongoing membership. They bill you 60+ dollars each month. I got an unexpected charge to my credit card. So I called SmileActives and was told that I was enrolled in a membership of which I was unaware. I ask for a refund and cancellation of this membership. The customer service agent refused a refund but kept putting me on hold and coming back with the same answer. I could not be refunded my money. So frustrating and disappointing in the way this company works.

Product is not impressive and customer service is terrible. One can NOT access their subscription online. I have now called four times to cancel my subscription but they keep charging my credit card and I'm not even receiving any product in the mail. Customer service representatives are extremely hard to understand and each call is 20min+. Total scam of a company.

The product has an unpleasant hydrogen peroxide taste and does not produce effective results. Not a bit of a difference in whitening my teeth. Difficult to cancel subscription and continue to auto-bill and auto-ship. DO NOT EVER BUY THIS PRODUCT! If you do, you are sure to regret it.