SmileactivesReviews of smileactives.com

Response from SmileactivesOct 4, 2026

We're sorry that your recent experience with our Customer Care team did not meet expectations, Joe. Your feedback is important to us, and we appreciate the opportunity to improve. We would love to make this right for you. If you have any questions or need further assistance, kindly contact us at 1‑800‑207‑8952, available daily from 7:00 AM to 10:00 PM EST, so we can assist you directly.

Response from SmileactivesOct 4, 2026

Thank you for your feedback, Sandra. We're sorry that your experience did not meet your expectations. We stand behind our items and want to make things right for you. Our Customer Care team is always here to offer tips and assist you further. Kindly contact us at 1‑800‑207‑8952, available daily from 7:00 AM to 10:00 PM EST, so we can assist you directly.

Response from SmileactivesOct 4, 2026

Thank you for your feedback, Sharon. We're sorry that your account requests were not completed as expected and that shipments and billing have continued. We take your concerns seriously and want to make sure your account is handled properly. Our Customer Care team would be happy to review your account, confirm the status of your subscription, and assist you with any changes needed. Kindly contact us at 1‑800‑207‑8952, available daily from 7:00 AM to 10:00 PM EST, so we can assist you directly.

Response from SmileactivesOct 4, 2026

We're sorry to hear about your experience, Michelle. We can confirm that your account was successfully canceled and assure you that there will be no future shipments. Our Customer Care team would be happy to review your account and help address any remaining payment concerns you may have. Kindly contact us at 1‑800‑207‑8952, available daily from 7:00 AM to 10:00 PM EST, so we can assist you directly.

Response from SmileactivesOct 2, 2026

We're sorry to hear your feedback, Sherri, your cancellation request has been completed as of 10/2/2026. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. Thank you for choosing Smileactives and allowing us to be part of your smile care journey.

Response from SmileactivesOct 4, 2026

We're sorry to hear about your experience and concerns regarding Smileactives subscription details, shipments, and billing, Dennis. We never want customers to feel surprised or frustrated by their order experience. We appreciate you bringing this feedback to our attention and will share it with the appropriate team for review. Our Customer Care team would be happy to review your account, explain billing details, and assist with any changes needed. Kindly contact us at 1‑800‑207‑8952, available daily from 7:00 AM to 10:00 PM EST, so we can assist you directly.

Response from SmileactivesOct 3, 2026

Thank you for sharing your experience, Scott. We’re sorry Smileactives hasn’t met your expectations. Whitening results may vary depending on individual smile conditions and consistent use, as achieving a brighter smile can take time. We encourage you to follow the recommended directions, including using the proper amount of gel, brushing for 2 minutes, and using the product twice daily. If you’d like additional guidance, our Smile Experts are here to help at 1-800-207-8952, available every day from 7:00 AM to 10:00 PM.

Response from SmileactivesOct 3, 2026

We're sorry to hear your feedback, Jease. Your cancellation request has been completed as of 10/3/2026. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. Thank you for choosing Smileactives and allowing us to be part of your smile care journey. If you still have any question or need further assistance, kindly give us a call at 1-800-207-8952. Our team is available every day from 7:00 AM to 10:00 PM to assist you directly.