SmileactivesReviews of smileactives.com

I ordered the bogo for 25.00 plus the toothbrush for 15.00 then a month later see a charge 47.25 on my card 2 more times why? I didn’t enroll in a membership so I cancelled they r telling me I have to still pay them 93.00 I’m going to dispute them all now. This is a horrible business and to say the least it doesn’t whiten that great either! I will contact the BBB if I need to.

If could give them a zero I would. This is the kind of shady company that you would be better off avoiding like the plague. No matter how you try to cancel, they keep billing you.

Smileactives are the same criminals they were when they were Smile Direct Club. I ordered the teeth whitening gel before I realized they were the same criminals as before. Suddenly I had a subscription. I cancel the subscription and they tell me I still owe $114 on my subscription. What company does that for a returnable product? They gave me the option of paying now or installments. Absurd.

The subscription was hidden. I received notice that was being billed so I called to cancel. A whole other system sill came, not just the toothpaste but all the equipment that was in the first order. I called for a refund, and sent the box back. I had to pay $18 to ship it, and then got a partial refund. Then in a few weeks, I got a notice of another payment being taken. I called again to say that I had cancelled the subscription and already sent the product back. I still only got a partial refund. The product itself was just ok. Certainly not worth the extreme hassel!

I wish I had read other users' reviews before ordering. The actual product worked as expected. However, there is an EXPENSIVE and DECEPTIVE subscription attached to your initial order. It is time consuming to cancel, and I had to engage in a lengthy online chat. After spending all the time in the chat, I am still on the line for THEIR shipping costs as well as MINE sending the product back. Would NOT recommend.

This product/company seems to be a highly advertised scam. The product is mediocre, at best, and the billing process is not made clear. Your second order of a full-size contained is approx. $90 dollars! It is broken down into monthly payments of $29.90. Even if you cancel, you still will be billed for this $90 dollar amount. I should have been more careful, but I never fully knew that the larger container was actually $90 a pop. Never again!

Doesn’t work and continuously charges your account after cancelling. Not smiling now!

I’d give a 0 if I could. Another example of a crappy product and crappy customer service. You get suckered into a subscription and then a new order is placed. Within seconds of email, I tried to cancel order (order says waiting for details, shipping TBD) but of course the rep says- sorry- order has been shipped. I’m calling BS because now I have to wait to receive the product I didn’t want in the first place, return it and jump through all the hoops and pay for S&H. The products didn’t work so why would I want more? Don’t waste your money and time!