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Smileactives (smileactives.com) has 1,940 customer reviews on Five Star Index, with an average rating of 2.3 out of 5.
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Stephanie C.
Scam. ordered once and was charged almost $100 for next shipment that I did not subscribe to. I reached out BEFORE the next item shipped and was told I could not cancel and would not be able to get money back until I shipped the item (that they had not sent me yet) back. Of course, shipping cost was my responsibility...
Kristen P.
000 STARS SCAM COMPANY AND YOU WILL NEVER GET ALL YOUR MONEY BACK!!! THEY SHOULD BE SHUT DOWN! I have turned them in to BBB! Product does not work and you will be enrolled in autoship without your knowledge!!!! EVEN DISPUTED WITH MY BANK AND THEY STILL TOOK SOME OF MY MONEY BC THEY LIED TO MY BANK EVEN THOUGH I HAVE DOCUMENTATION!!! SMILEACTIVES YOU SHOULD BE ASHAMED OF YOURSELVES! KARMA IS COMING FOR YOU!
Mackenzie
So awful. I purchased a one time ordered with no subscription and then I noticed additional charges with upcoming orders. I tried to cancel but because my package already shipped, I was told to wait until I received it and then ship it back for a refund. My order was $193 in installment payments all for literally just TOOTHPASTE!! 😭😭 I sent my package back, saw that it was delivered and never got my refund. Eventually I received my money back but that was after speaking with several customer service representatives. AWFUL!! and the products don’t even work!’
Aidan
Company is a scam - garbage product and they will not cancel after you try to. Further, they say they will refund but then deduct shipping and handling for products that were not received even after cancellation. The product is worthless and likely dangerous.
LB
This is a total sham. They sign you up and make you pay and don't refund you. Product doesn't work and they trick you into this. Do not buy from them.
Cheryl H.
I never noticed any improvement in the color of my teeth. They started sending packages. Orders were never placed. Contacted them through email. Wasn't getting anywhere with calling them. Finally tell me I'm on an auto replenish plan..I said.. no, don't want any more I'm done, sending this back. I send it back and they are still charging me $43 and I sent it back.Not happy at all..
Marj
Product works minimally well. Taste is awful. When you try to cancel order on their portal, it doesn't work. I have had to call more than once to cancel order. Don't try this product!
Nur B.
Ordered the gel with brush, didn’t know have to buy usb charger. I thought will be a just a regular brush.Also never did future subscription and automatic put me for future subscription. This a fraud and needs to be stopped thanks.
