SmileactivesReviews of smileactives.com

Response from SmileactivesAug 31, 2026

We're sorry to hear that your experience did not meet expectations, Nancy. For the best outcome, we recommend using the suggested amount of gel twice daily and brushing for a full 2 minutes each time. Your cancellation request has been completed. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. Thank you for choosing Smileactives and allowing us to be part of your smile care journey. If anything else comes up, we're here.

Response from SmileactivesAug 31, 2026

Thank you for sharing your feedback, Diane. Your cancellation request has been completed. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. Thank you for choosing Smileactives and allowing us to be part of your smile care journey. If anything else comes up, we're here.

Response from SmileactivesAug 31, 2026

Thank you for sharing your feedback, Judith. We’re pleased to hear that the whitening gel provided some improvement, though we’re sorry it did not deliver the level of whitening you were hoping for. We also understand your concerns regarding the payment and shipment timing. To clarify, the August payment was the final payment for the package you received in June, not a charge for a new shipment. We apologize for any confusion this may have caused. Our Customer Care team would be happy to review your account and assist with any billing questions at 1-800-207-8952, available daily from 7:00 AM to 10:00 PM, so we can assist you directly.

Response from SmileactivesAug 28, 2026

We’re sorry to hear that your experience with Smileactives did not meet your expectations, Susan. Your cancellation request has been completed. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. Thank you for choosing Smileactives and allowing us to be part of your smile care journey.

Response from SmileactivesAug 27, 2026

We’re sorry that your Smileactives experience did not turn out as you had hoped, Jennifer. Results can vary depending on individual smile conditions and consistency of use, and many customers begin noticing gradual whitening improvements with continued use as directed. For the best results, please use the recommended amount of gel twice daily and brush for a full 2 minutes each time. Our Customer Care team would be happy to help. Kindly contact us at 1-800-207-8952, available daily from 7:00 AM to 10:00 PM, so we can discuss your experience further.

Response from SmileactivesAug 25, 2026

We’re sorry to hear the results haven’t met your expectations, Melissa. Whitening results can vary from person to person, and many users see gradual improvement with consistent use. For best results, use the recommended amount of gel twice daily while brushing for 2 minutes. You can pair the gel with any toothpaste you prefer, as it is designed to work with your favorite toothpaste. If you’d like support with your routine, our Customer Care team is happy to help at 1-800-207-8952, available daily from 7:00 AM–10:00 PM EST.

Response from SmileactivesAug 24, 2026

We're sorry to hear about your experience. Your health is still our top priority. We recommend that you discontinue use of the product immediately, if you have not done so already. Our Customer Care team would be happy to assist. Kindly contact us at 1-800-207-8952, available daily from 7:00 AM to 10:00 PM, so we can discuss your experience further.

Response from SmileactivesAug 24, 2026

We're sorry to hear about your experience and concerns regarding Smileactives subscription details, Sheila. We never want customers to feel surprised or frustrated by their order experience. We appreciate you bringing this feedback forward and will share it with the appropriate team for review. If you still need assistance with your account, please contact our Customer Care team at 1-800-207-8952, available from 7:00 AM to 10:00 PM, so we can assist you directly.