SmileactivesReviews of smileactives.com

Scam company! I ordered from this company and received my product on April 11. The product caused blisters in my mouth. I cancelled on April 17. Today, I checked my credit card statement and see another charge from smileactive. I immediately reached out to them for a refund. I didn’t ask for the money back from the initial order (although there is a money back guarantee) but now have been changed again! What a scam! How about just allow customers to order a one time purchase and NOT automatically subscribing people to your product. If it’s as good as you claim, customers will return for more product. So now I’m reporting the company to BBB and my bank. If a customer cancels, you do not have the authority to continue to charge their account.

First of all, the product doesn’t work well. Secondly, they lure you in with a lower price and then subsequent shipments are astronomical in price. Finally, when you decide to cancel, they make it almost impossible. There is nowhere in your online account to do this and when you call them the customer service person tries many lines to keep you as a customer before finally agreeing to cancel your subscription. Took forever. Not happy!

This co. customer service is absolutely horrific. They give you a bogus tracking number that does no more than report the stops the package makes. useless. It does not tell you when to expect the package. Called to ask a person and was met by such dissidence I will NEVER order again. To bad because I like the product.

All I wanted to do was try their toothpaste enhancer for a whiter smile. I didn't want yet another subscription. When I tried to cancel, I received no confirmation of cancellation. I tried to cancel again when another shipment came. Tried to cancel again but received no instructions about returning 2nd shipment for refund. Was charged 3 payments of $29.90. Two payments went through, the 3rd I refuse to pay based on the ethics of the company and not including an invoice with instruction for returning the product. The 60-day return policy was also not included in the package. $89.70 is too much to pay for tooth-whitener. Paid over $100 for something that doesn't work.

There’s no way in hell that I’m signing up for automatic renewal!! Pretty sneaky to wait until you’re checking out to spring that on people!! That was the breaking point! I don’t do business with sneaky people!! You can keep your product!! You don’t even include that part on your tv ads!

Worst company Ever!!! Order one, did not like it. Sent them a email to stop the shipping on anymore. They kept sending me a bill for $90.00 every month. Got another shipment and sent it back. Over a month and no refund. Keep calling them and no help at all. Stay Away!!!

This company is a huge scam! I called in March to put my subscription on hold. Since then I have been charged twice and received another bag of products. The product price quote is a 3 month charge not monthly as discussed. And the product might change the color of your teeth slightly but not as prescribed. Stay as far as away as possible!

If I could give them a MINUS Ten - I would. Terrible fraudulent company. I canceled my subscription - but they continue to charge my credit card. There is no way to remove my credit card off my account. The customer service I spoke with - could have cared less - he was in another country and I could not understand his English. I am furious ~ STAY AWAY FROM SMILE ACTIVES