SmileactivesReviews of smileactives.com

Response from SmileactivesJun 12, 2026

Your cancellation request has been completed, Ronald. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. Thank you for choosing Smileactives and allowing us to be part of your smile care journey.

Response from SmileactivesJun 12, 2026

We understand your frustration, Tracy. We are sorry for the inconvenience and appreciate your feedback. Our goal is always to provide a transparent and positive experience. Please contact our Customer Care team so we can review your account and assist further. Kindly reach us out at 1‑800‑207‑8952. We are available daily from 7:00 AM to 10:00 PM.

Response from SmileactivesJun 12, 2026

We're very sorry to hear about your experience, Robert. We'd love the opportunity to provide further clarification regarding your membership as well as the charges and personally assist you with your concerns. Please give our Customer Service team a call at 1‑800‑207‑8952, available daily from 7:00 AM to 10:00 PM. We value your feedback and look forward to helping resolve this matter for you.

Response from SmileactivesJun 17, 2026

Thank you for sharing your concerns, Malia. We’re truly sorry to hear about your experience, and we understand how frustrating that can feel. Our pricing is fully visible on our website, and we want to make sure everything is clear and transparent for you. If you have any additional questions or need further clarification, please feel free to give us a call at 1‑800‑207‑8952 — our team is available from 7:00 AM to 10:00 PM daily and would be happy to help. We appreciate you giving Smileactives a try and value the opportunity to assist you.

Response from SmileactivesJun 12, 2026

Thank you for sharing your feedback, Jane. We’re sorry to hear Smileactives didn’t meet your expectations. Whitening results can vary depending on individual smile conditions and consistency of use. To get the best results, make sure you're using the recommended amount of gel, brush for the full 2 minutes each time, and use it twice daily for at least 7–14 days. Thank you for Choosing Smileactives.

Response from SmileactivesJun 12, 2026

We’re so sorry to hear you haven’t seen a change yet, Belkis! Teeth whitening is a journey that requires a bit of patience, especially since daily favorites like coffee, tea, or soda can slow down your progress. To get your results back on track, consistency is key: make sure to place one pump of the Pro Whitening Gel right on top of your toothpaste and brush twice daily for a full two minutes. For an extra boost, apply a thin, even layer of our Advanced Whitening Pen to each tooth right after, and avoid eating or drinking for 20 minutes so it can work its magic. Hang in there—with regular use, we are confident those great results will show! Thank you for your patience and for choosing Smileactives!

Response from SmileactivesJun 11, 2026

We’re truly sorry to hear about your experience, Lauren. We want to reassure you that we take concerns like yours very seriously, and we apologize for any confusion regarding the membership program. Our introductory offer does include enrollment in a subscription with future shipments unless it’s canceled, and we’re more than happy to walk you through how it works, review your billing, and make sure everything is corrected for you. Our Customer Care Team is here to help and can provide full clarification and support — please give us a call at 1‑800‑207‑8952, available daily from 7:00 AM to 10:00 PM. We truly appreciate the chance to make this right for you.

Response from SmileactivesJun 12, 2026

We understand your frustration, Matthew, and we truly appreciate your feedback. Our goal is always to provide a transparent and positive experience. To help us review your account and assist you further, please reach out to our Customer Care Team at 1‑800‑207‑8952. We are available daily from 7:00 AM to 10:00 PM.