SmileactivesReviews of smileactives.com

Response from SmileactivesJun 23, 2026

We understand your concern, Kelly, and we apologize for any confusion regarding the membership program. The introductory offer does include future shipments unless canceled. Our Customer Care team would be happy to review your account, explain your billing details, and assist with any changes you may need or any other questions you might have. You can reach us at 1‑800‑207‑8952 between 7:00 AM and 10:00 PM daily, and we’ll be glad to assist you directly.

Response from SmileactivesJun 22, 2026

We understand your frustration and appreciate your feedback, Kristine. Our goal is to ensure every customer feels confident and supported. Our Customer Care team would be happy to help and review your account. Kindly contact us at 1‑800‑207‑8952, available 7:00 AM to 10:00 PM, so we can assist you directly.

Response from SmileactivesJun 20, 2026

We're sorry to hear about your experience, Linda. This is not the service we aim to deliver. We understand your concern regarding the membership program. To clarify, the introductory offer includes future shipments unless canceled. Our Customer Care team would be happy to review your account, explain billing details, and assist with any changes needed. Kindly contact us at 1‑800‑207‑8952, so we can assist you directly.

Response from SmileactivesJun 20, 2026

We're sorry to hear about your experience, David. We truly value customer feedback and want every customer to have a positive Smileactives experience. We'd appreciate the opportunity to better understand your concerns. Our Customer Care team would be happy to help, explain billing details, and assist you further. Kindly contact us at 1‑800‑207‑8952, so we can assist you directly.

Response from SmileactivesJun 19, 2026

We sincerely apologize for the frustration you've experienced, Angela. We understand your concerns regarding the membership enrollment, associated charges, and the results you achieved with our products, and we're sorry that your experience did not meet your expectations. We would appreciate the opportunity to provide further clarification regarding the membership program and charges, as well as assist with any remaining concerns you may have. We'd also be happy to share tips and guidance on how to get the maximum results from your Smileactives products. Please give our Customer Care team a call at 1-800-207-8952, available daily from 7:00 AM to 10:00 PM. We value your feedback and would welcome the opportunity to address your concerns directly.

Response from SmileactivesJun 19, 2026

We totally understand your concern and apologize for any confusion regarding the charges, Kathy. Upon reviewing your account the charges are for the last shipment. We would love the opportunity to review your account, provide further clarification with your concern. Kindly reach us at 1‑800‑207‑8952. We are available daily from 7:00 AM to 10:00 PM.

Response from SmileactivesJun 19, 2026

We’re sorry to hear about your experience, Amanda. We completely understand your concerns and appreciate you letting us know. Please be advised that your account has now been canceled with a zero balance. Based on the feedback you provided, we suggest that you discontinue using our products moving forward. A cancellation confirmation email will be sent to you shortly containing all the necessary details for your records. Thank you for choosing Smileactives and for allowing us to be a part of your smile care journey.

Response from SmileactivesJun 19, 2026

We’re sorry to hear that the Pro Whitening Gel did not meet your expectations, Cira. We can confirm that your cancellation request has been completed, and a confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. We appreciate the opportunity to have been a part of your smile care journey, and we thank you for giving Smileactives a try.