SmileactivesReviews of smileactives.com

Response from SmileactivesSep 30, 2026

We're sorry to hear that your experience did not meet your expectations, Ann. Our advertising is based on real customer experiences and product testing; however, individual results can vary depending on factors such as consistency of use and unique starting conditions. To help you get the best outcome, we suggest applying the recommended amount of gel twice daily and brushing for a full two minutes each time. Our Customer Care team is always here to help with tips and personalized guidance. Kindly contact us at 1‑800‑207‑8952, available daily from 7:00 AM to 10:00 PM EST, so we can assist you directly.

Response from SmileactivesSep 30, 2026

Thank you for sharing your feedback with us, and we are glad you enjoy how clean your teeth feel, Taunya. We apologize for any concern surrounding your dental care discussions and product results. Our products undergo rigorous testing to ensure they are safe, effective, and gentle for daily use. We want you to feel fully confident in your routine, and our team is happy to provide ingredient details or answer any specific questions you may have. Kindly contact us at 1‑800‑207‑8952, available daily from 7:00 AM to 10:00 PM EST, so we can assist you directly.

Response from SmileactivesSep 30, 2026

Thank you for your feedback, and we appreciate your support of our product, Sheryl. We're sorry for the trouble you experienced in getting in touch with us to make changes to your upcoming orders. We are more than happy to help adjust your schedule to fit your current needs, whether that means pausing your deliveries for three months or making any other account updates you prefer. Kindly contact us at 1‑800‑207‑8952, available daily from 7:00 AM to 10:00 PM EST, so we can assist you directly.

Response from SmileactivesSep 30, 2026

Thank you for sharing your feedback with us, Gary. We apologize for the difficulty you experienced while navigating your online account, making a payment, and reaching representative assistance. Our Customer Care team is ready to step in and help you directly. We can process your payment without requiring saved details, update your schedule, and delay any upcoming shipments for you. Kindly contact us at 1‑800‑207‑8952, available daily from 7:00 AM to 10:00 PM EST, so we can assist you directly.

Response from SmileactivesSep 23, 2026

Thank you for sharing your feedback, LD. We’re happy to hear that you're enjoying the product. If you ever need help updating your subscription preferences, you can easily do so by logging into the member portal on our website. Our Customer Care team is also available by phone and would be happy to assist with any account updates. Kindly contact us at 1-800-207-8952, available daily from 7:00 AM to 10:00 PM, so we can assist you directly.

Response from SmileactivesSep 21, 2026

We're sorry to hear about your experience, Diane. Your cancellation request has been completed. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. Thank you for choosing Smileactives and allowing us to be part of your smile care journey.

Response from SmileactivesSep 21, 2026

Thank you for sharing your experience with us, Larry. We are sorry to hear about the discomfort you experienced over time and are glad to know you are feeling better now. Our goal is always to deliver a positive experience, and we would welcome the opportunity to learn more about your experience and help manage your account. Our Customer Care Team would be happy to help. Kindly contact us at 1‑800‑207‑8952, available daily from 7:00 AM to 10:00 PM, so we can assist you directly.

Response from SmileactivesSep 20, 2026

We’re sorry to hear Smileactives didn’t meet your expectations, Traci. Because whitening is a gradual process, results can vary depending on individual smile conditions and consistency of use. To keep your smile looking its best, be sure to continue using the product exactly as directed—applying the recommended amount of gel, brushing for the full two minutes each time, and using it twice daily. Our team would love the opportunity to learn more about your experience and offer additional support. Please feel free to reach us at 1-800-207-8952, available daily from 7:00 AM to 10:00 PM ET to assist you directly.