SmileactivesReviews of smileactives.com

Response from SmileactivesJul 21, 2026

We're sorry to hear about your experience and your concerns regarding your Smileactives subscription details and shipments, Dan. We never want customers to feel surprised or frustrated by their order experience. We appreciate you bringing this feedback forward and will share it with the appropriate team for review. If you still need assistance with your account, please contact our Customer Care team at 1-800-207-8952. We're available daily from 7:00 AM to 10:00 PM ET and would be happy to assist you directly.

Response from SmileactivesJul 20, 2026

Thank you for sharing your feedback, Elle. We're sorry to hear about your experience and concerns regarding Smileactives subscription details, shipments, and billing. We never want customers to feel surprised or frustrated by their order experience. We appreciate you bringing this feedback forward and will share it with the appropriate team for review. If you still need assistance with your account, please contact our Customer Care team at 1-800-207-8952. We're available daily from 7:00 AM to 10:00 PM ET and would be happy to assist you directly.

Response from SmileactivesJul 20, 2026

Thank you for sharing your feedback. We're sorry to hear there was confusion regarding your order and billing. Smileactives is offered through a membership program designed to help support consistent daily care and maintain a bright, confident smile over time. We understand unexpected charges can be frustrating, and we'd appreciate the opportunity to review your account and address any concerns. Please contact our Customer Care team at 1-800-207-8952, available daily from 7:00 AM–10:00 PM EST.

Response from SmileactivesJul 20, 2026

We’re sorry to hear the product didn’t work as expected for you, Michele. Customer satisfaction is very important to us, and we’d appreciate the opportunity to better understand your experience and assist further. Please contact our Smileactives Customer Care team at 1-800-207-8952, available daily from 7:00 AM–10:00 PM EST.

Response from SmileactivesJul 19, 2026

Hi Robert, thank you for sharing your feedback. We appreciate you trying Smileactives and bringing your concerns to our attention. We apologize for the confusion and frustration this has caused. Our Customer Care team is available to review your account, clarify the billing information, and help with any updates or changes you may need. Please contact us at 1-800-207-8952, available from 7:00 AM to 10:00 PM, and we’ll be happy to assist you.

Response from SmileactivesJul 19, 2026

Thank you for sharing your feedback, Blair. We’re sorry for any confusion around how the Smileactives membership works. Our introductory offers are part of an ongoing program that includes future shipments unless changed or cancelled. We’d be happy to review your account, walk you through the details, and help with any adjustments you may need. Please contact our Smileactives Customer Care team at 1-800-207-8952, available daily from 7:00 AM–10:00 PM EST.

Response from SmileactivesJul 17, 2026

Thank you for your feedback and for sharing your experience, Jean. We understand how frustrating this situation can be, and we’re truly sorry for the inconvenience it has caused. Your account was canceled on 07/06/2026, if you still need further assistance, kindly reach us at 1‑800‑207‑8952. We are available daily from 7:00 AM to 10:00 PM. For direct assistance.

Response from SmileactivesJul 17, 2026

Thank you for your feedback and for sharing your experience, Kim. We’re sorry for the frustration this has caused. We located the additional account and have processed the cancellation as of 07/16/2026. Your request is now fully completed, and a confirmation email will be sent shortly with an overview of the closed account and its cancellation details for your records. Thank you for choosing Smileactives and allowing us to be part of your smile‑care journey.