SmileactivesReviews of smileactives.com

Response from SmileactivesAug 17, 2026

We're sorry to hear your experience specially your feedback, Gaylene. Concerns regarding Smileactives subscription details, shipments, and billing. We never want customers to feel surprised or frustrated by their order experience. We appreciate you bringing this feedback forward and will share it with the appropriate team for review. If you still need assistance with your account, please contact our Customer Care team at 1-800-207-8952. We're available daily from 7:00 AM to 10:00 PM, and would be happy to assist you directly.

Response from SmileactivesAug 17, 2026

We're sorry to hear that your experience did not meet your expectations, Lisa. Results can vary depending on individual smile conditions and consistency of use. To help you achieve the best results, please be sure to use the recommended amount of gel twice daily and brush for a full 2 minutes each time. Our Customer Care team would be happy to help. Kindly contact us at 1-800-207-8952, available from 7:00 AM to 10:00 PM daily, so we can help you directly.

Response from SmileactivesAug 17, 2026

Thank you for sharing your experience, Betsy. We’re sorry to hear that Smileactives didn’t meet your expectations. Whitening results can vary based on individual smile conditions and consistency of use. To help keep your smile looking its best, please continue using the product exactly as directed, apply the recommended amount of gel, brush for the full 2 minutes each time, and use it twice daily. If you have any questions or need further assistance, you can always reach us at 1‑800‑207‑8952. Our team is available daily from 7:00 AM to 10:00 PM to provide direct support.

Response from SmileactivesAug 20, 2026

We're sorry to hear about your experience, Tim. We never want customers to feel surprised or frustrated by their order experience. We appreciate you bringing this feedback forward and will share it with the appropriate team for review. If you still need assistance with your account, kindly contact us at 1-800-207-8952, available from 7:00 AM to 10:00 PM daily, and we would be happy to assist you directly.

Response from SmileactivesAug 13, 2026

Thank you for sharing your experience, Sara. We’re sorry to hear that you experienced discomfort while using the product, and we’re glad you’ve stopped using it. Please kindly contact our Smileactives Customer Care team at 1-800-207-8952, available 7:00 AM to 10:00 PM daily, so we can look into this and make it right for you.

Response from SmileactivesAug 12, 2026

We're sorry to hear that you're not getting the results you were hoping for, Brittany. Results can vary depending on individual smile conditions and consistency of use, and many customers begin noticing gradual whitening improvements with continued use as directed. For the best results, please be sure to use the recommended amount of gel twice daily and brush for a full 2 minutes each time. Our Customer Care team would be happy to review your experience and provide additional support. Kindly contact us at 1-800-207-8952, available 7:00 AM to 10:00 PM daily, so we can help you directly.

Response from SmileactivesAug 10, 2026

Kendall, we’re sorry to hear we didn’t meet your expectations. We’d be happy to review your details, walk you through everything, and assist with any concerns you may have. Please contact our Smileactives Customer Care team at 1‑800‑207‑8952, available daily from 7:00 AM–10:00 PM EST, so we can help you directly and ensure everything is properly addressed.

Response from SmileactivesAug 9, 2026

Thank you for sharing your feedback, Carole. We're sorry to hear that the commercial did not resonate with you and that you found the messaging offensive. We appreciate you taking the time to share your perspective, and we'll be sure to pass your comments along to the appropriate team for review. We appreciate your feedback and the opportunity to better understand our customers' viewpoints. Thank you for choosing Smileactives.