Laurie E.
product didn't work
product didn't work, guarantee wasn't honored, extremely difficult to cancel
Response from SmileactivesSep 1, 2026
Thank you for sharing your experience with us, Laurie. We’re sorry to hear that Smileactives didn’t meet your expectations. Whitening results can vary based on individual smile conditions and consistency of use, and it’s normal for whitening to be a gradual process. To help maintain your best results, be sure to use the product exactly as directed—apply the recommended amount of gel, brush for the full 2 minutes, and use it twice daily. We’ve confirmed that your account was successfully canceled as of 09/01/2026. If you still have any concerns or would like additional support, our team would appreciate the opportunity to learn more about your experience and assist you further. Please feel free to reach us at 1‑800‑207‑8952. We’re available daily from 7:00 AM to 10:00 PM to help you directly.



