SmileactivesReviews of smileactives.com

Response from SmileactivesOct 15, 2026

We're sorry to hear you're not getting the results you were hoping for, Gena. Everyone's smile is unique, and progress can naturally vary based on individual conditions and daily routines. To help you achieve the best possible outcome, please be sure to apply the recommended amount of gel twice daily and brush for a full 2 minutes each time. Our Customer Care team is always here if you need tips. Kindly contact us at 1‑800‑207‑8952, available daily from 7:00 AM to 10:00 PM EST, so we can assist you directly.

Response from SmileactivesOct 15, 2026

We're sorry to hear about your experience and concerns regarding the Smileactives subscription and billing, Janice. We never want customers to feel surprised by their order experience. We appreciate you bringing this feedback to our attention and will share it with the appropriate team for review. Our Customer Care team would be happy to review your account, explain billing details, and assist you with the available return and refund options. Kindly contact us at 1‑800‑207‑8952, available daily from 7:00 AM to 10:00 PM EST, so we can assist you directly.

Response from SmileactivesOct 14, 2026

Thank you for sharing your feedback, Tina. We're sorry to hear about your experience with your subscription and orders. We always aim to provide clear service and deliver every item as expected. We want to make this right for you immediately. Our Customer Care team would be happy to review your account and assist you with any needed changes. Kindly contact us at 1‑800‑207‑8952, available daily from 7:00 AM to 10:00 PM EST, so we can assist you directly.

Response from SmileactivesOct 13, 2026

We're sorry to hear your feedback, Charles. Your cancellation request has been completed as of 10/13/2026. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. Thank you for choosing Smileactives and allowing us to be part of your smile care journey.

Response from SmileactivesOct 13, 2026

We're sorry to hear about your feedback, Bruna. This is not the kind of experience we want for our customers. Your feedback matters, and we want to make things right for you as transparency is incredibly important to us. We’d love the opportunity to review your account and help resolve this for you. Please don't hesitate to give us a call at 1‑800‑207‑8952. We are available daily from 7:00 AM to 10:00 PM. To assist you directly.

Response from SmileactivesOct 13, 2026

We're sorry to hear about your experience, Jeannie. Your health is our top priority, and we recommend discontinuing use of the product. Our Customer Care team would be happy to help and better understand your situation. Kindly contact us at 1‑800‑207‑8952, available daily from 7:00 AM to 10:00 PM, so we can assist you directly.

Response from SmileactivesOct 13, 2026

We're sorry to hear about your experience. We can confirm that your account was successfully canceled as of October 12, 2026, and assure you that there will be no future shipments. To clarify, those charges were only for the package you received in August; moving forward, there will be no further charges. If you still have any questions, please contact us at 1‑800‑207‑8952, available daily from 7:00 AM to 10:00 PM EST, so we can assist you directly.

Response from SmileactivesOct 12, 2026

Thank you for bringing this to our attention, Robert. We're sorry to hear about your experience and the discomfort you described. Your health, safety, and peace of mind are important to us, and we take concerns like this very seriously. We want to make things right and look into your account immediately to address the issues and stop any further notices. Kindly contact us at 1‑800‑207‑8952, available daily from 7:00 AM to 10:00 PM, so we can assist you directly.