SmileactivesReviews of smileactives.com

Response from SmileactivesSep 14, 2026

Thank you for sharing your feedback, Marianne. We're sorry to hear that Smileactives didn't meet your expectations. Results can vary depending on individual smile conditions and consistency of use, but many customers begin noticing gradual whitening improvements with continued use as directed. To help you achieve the best results, please be sure to use the recommended amount of gel twice daily for 7 to 14 days and brush for a full two minutes each time. We stand behind our products with our 60-Day Money-Back Guarantee. Simply return your products within 60 days of receiving them—even if they're empty. Our Customer Care Team would be happy to help you with available return and refund options. Kindly contact us at 1‑800‑207‑8952, available daily from 7:00 AM to 10:00 PM, so we can assist you directly.

Response from SmileactivesSep 10, 2026

Your cancellation request has been successfully processed, David. You will receive a confirmation email shortly with an overview of your canceled account and cancellation details for your records. Thank you for choosing Smileactives and allowing us to be part of your smile care journey.

Response from SmileactivesSep 10, 2026

Your cancellation request has been successfully processed, Pat. You will receive a confirmation email shortly with an overview of your canceled account and cancellation details for your records. Thank you for choosing Smileactives and allowing us to be part of your smile care journey.

Response from SmileactivesSep 10, 2026

We’re sorry to hear Smileactives didn’t meet your expectations, Ed. Whitening results can vary depending on individual smile conditions and consistency of use, because whitening is a gradual process. To keep your smile looking its best, continue using the product exactly as directed. Make sure you’re applying the recommended amount of gel, brushing for the full 2 minutes each time, and using it twice daily. Our team would love the opportunity to learn more about your experience and offer additional support. Please feel free to reach us at 1‑800‑207‑8952. We’re available daily from 7:00 AM to 10:00 PM to assist you directly.

Response from SmileactivesSep 9, 2026

We're sorry to hear about your experience and concerns regarding Smileactives subscription details, shipments, and billing, Emily. We never want customers to feel surprised or frustrated by their order experience. We appreciate you bringing this feedback to our attention and will share it with the appropriate team for review. Our Customer Care team would be happy to review your account, explain the billing details, and assist with any changes needed. Kindly contact us at 1-800-207-8952, available from 7:00 AM to 10:00 PM daily, so we can assist you directly.

Response from SmileactivesSep 8, 2026

We’re sorry to hear that your experience hasn’t shown the progress you were hoping for, Domenica. Results can vary depending on individual smile conditions and consistency of use, and many customers begin noticing gradual whitening improvements with continued use as directed. To help you achieve the best results, please be sure to use the recommended amount of gel twice daily and brush for a full 2 minutes each time. Our Customer Care team would be happy to help. Kindly contact us at 1-800-207-8952, available from 7:00 AM to 10:00 PM daily, so we can assist you directly.

Response from SmileactivesSep 8, 2026

Your feedback is important to us, Sasaja. Regarding your concern about Smileactives subscription details. We understand how important it is to feel fully informed throughout the ordering process, and we never want anyone to feel uncertain or frustrated. Your feedback is truly appreciated and will be shared with the appropriate team for continued improvement. Our team is ready to assist you with your account, please contact our Customer Care team at 1-800-207-8952. We're available daily from 7:00 AM to 10:00 PM ET and would be happy to assist you directly.

Response from SmileactivesSep 8, 2026

Thank you for bringing this to our attention, Amy. We understand your concern and appreciate you taking the time to share your experience with us. Your comfort and safety are very important, and we want to ensure you feel fully supported. If you haven’t already, we recommend discontinuing use of the product. Please reach out to our Customer Care team at 1‑800‑207‑8952, available daily from 7:00 AM to 10:00 PM ET, so we can review this together and assist you directly.