Paige R.
If I could give zero stars I would
If I could give zero stars I would. Do not buy or trust this company. I bought to try one time and without my knowledge they signed me up for a full subscription which will charge my card $50 a month every month. When I called to cancel, the consultant made every effort to keep me subscribed…to the point I had to threaten to report them to the BBB. They are ridiculous.
Response from SmileactivesSep 23, 2026
We're sorry to hear about your experience and concerns regarding Smileactives subscription details, shipments, and billing, Paige. We never want customers to feel surprised or frustrated by their order experience. We appreciate you bringing this feedback to our attention and will share it with the appropriate team for review. Our Customer Care team would be happy to review your account, explain the billing details, and assist with any changes needed. Kindly contact us at 1-800-207-8952, available daily from 7:00 AM to 10:00 PM, so that we can assist you directly.



