SmileactivesReviews of smileactives.com

Response from SmileactivesSep 29, 2026

We’re sorry to hear about your experience, and we appreciate you taking the time to share your feedback. We can confirm that your account was canceled as of 09/28/2026. We also recommend discontinuing use of the product, as your health and well-being are important to us. If you have any additional questions or need further assistance, please contact our Customer Care team at 1-800-207-8952 (7:00 AM–10:00 PM EST). We’ll be happy to assist you and review everything with you.

Response from SmileactivesSep 29, 2026

We're sorry to hear about your feedback, Donna. Your experience is important to us, and we’d welcome the opportunity to personally assist you. Please give our Smileactives Customer Care team a call at 1-800-207-8952, available daily from 7:00 AM to 10:00 PM. Our team will be happy to work with you and help you with your concern.

Response from SmileactivesSep 29, 2026

We're sorry to hear about your feedback, Vaclav. We value your experience and appreciate the opportunity to assist you further. Our Smileactives Customer Care team is available to provide personalized support and review any questions you may have. Please give us a call at 1-800-207-8952, available daily from 7:00 AM to 10:00 PM. We’ll be happy to assist you and help provide the support you need.

Response from SmileactivesSep 28, 2026

Kim, thank you for your feedback. We're sorry to hear your experience wasn't the one you expected. We would welcome the opportunity to review your account and discuss options that best meet your needs. Please contact our Customer Care team at 1-800-207-8952 available daily from 7:00 AM–10:00 PM EST, so we can assist you directly.

Response from SmileactivesSep 27, 2026

Thank you for bringing this to our attention, Arlene. Your health is still our top priority. If you haven't already, we recommend discontinuing use of the product. Your cancellation request has been completed. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. If you still have questions or need further assistance, please contact us at 1‑800‑207‑8952, available daily from 7:00 AM to 10:00 PM, so we can assist you directly.

Response from SmileactivesSep 27, 2026

We're sorry to hear about your experience and concerns regarding your Smileactives subscription, Carrie. We never want customers to feel surprised or frustrated by their ordering experience. We appreciate you bringing this to our attention and will share your feedback with the appropriate team for review. Our Customer Care team would be happy to review your account and assist with any necessary changes. Please contact us at 1-800-207-8952, available daily from 7:00 AM to 10:00 PM, so that we can assist you directly.

Response from SmileactivesSep 26, 2026

Thank you for sharing your feedback, Suzanne. We're sorry to hear that the commercial did not resonate with you and that you found the messaging offensive. We appreciate you taking the time to share your perspective, and we'll be sure to pass your comments along to the appropriate team for review. We appreciate your feedback and the opportunity to better understand our customers' viewpoints. Thank you for choosing Smileactives.

Response from SmileactivesSep 25, 2026

We're sorry hearing your experience, Jim. We know that you just want a clear explanation regarding on the unexpected shipment you received again. Recently, we experienced an unexpected system outage that affected the processing of some customer requests and delayed our ability to respond as quickly as we normally would. While this is not the experience we want for our customers, we want to assure you that we're committed to helping resolve your concern. We would appreciate the opportunity to review your account and provide a clear explanation regarding the shipment. Please contact us at 1-800-207-8952, available daily from 7:00 AM to 10:00 PM. Our team will be happy to assist you and work toward a resolution.