SmileactivesReviews of smileactives.com

Response from SmileactivesSep 30, 2026

We're sorry to hear about your experience, Michelle. Your cancellation request has been completed. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. Thank you for choosing Smileactives and allowing us to be part of your smile care journey.

Response from SmileactivesSep 30, 2026

We're sorry you're not getting the results you were hoping for, Bruce. Everyone’s teeth are different, so results can vary based on your smile and daily routine. Many of our customers begin seeing gradual improvements when using the product as guided. To help you get the best outcome, we suggest applying the recommended amount of gel twice daily and brushing for a full two minutes each time. Our Customer Care team is always here to help with tips and guidance. Kindly contact us at 1‑800‑207‑8952, available daily from 7:00 AM to 10:00 PM EST, so we can assist you directly.

Response from SmileactivesSep 30, 2026

Thank you for your feedback. We apologize for the difficulty you experienced while trying to update your account preferences and stop new shipments. We strive to make managing accounts simple and straightforward. Our Customer Care team is ready to step in directly, review your account details, and ensure your account is updated properly. Kindly contact us at 1‑800‑207‑8952, available daily from 7:00 AM to 10:00 PM EST, so we can help directly.

Response from SmileactivesSep 30, 2026

Thank you for your feedback, Angela. Your cancellation request has been completed. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. Thank you for choosing Smileactives and allowing us to be part of your smile care journey.

Response from SmileactivesSep 30, 2026

We're sorry to hear about your experience and concerns regarding Smileactives subscription details and billing, Wes. We never want our customers to feel surprised or frustrated by their order experience. We appreciate you bringing this feedback to our attention and will share it with the appropriate team for review. Our Customer Care team would be happy to assist you. Kindly contact us at 1‑800‑207‑8952, available daily from 7:00 AM to 10:00 PM EST, so we can help directly.

Response from SmileactivesSep 30, 2026

Thank you for sharing your feedback, John. We apologize that managing your order dates was not as seamless as expected. Please know that you have full control over your account, with complete flexibility to reschedule your next shipment or change delivery intervals whenever you wish. Our Customer Care team is ready to help guide you through these options or update your schedule directly. Kindly contact us at 1‑800‑207‑8952, available daily from 7:00 AM to 10:00 PM EST, so we can assist you.

Response from SmileactivesSep 30, 2026

Thank you for bringing this to our attention, Stan. We apologize for the delay in our reply and that your recent package has not reached you. Our Customer Care team is ready to check on your order status and assist you with a solution right away. Kindly contact us at 1‑800‑207‑8952, available daily from 7:00 AM to 10:00 PM EST, so we can assist you directly.

Response from SmileactivesSep 30, 2026

We are so sorry to hear about your experience with our product after using it for so long, Sam. Because every smile is different, individual results can vary based on your natural shade and daily routine. Many of our customers begin seeing gradual whitening improvements when used continuously as directed. To help get the best outcome, we suggest applying the recommended amount of gel twice a day and brushing for a full two minutes every time. Our Customer Care team is always here to help with tips and guidance. Kindly contact us at 1‑800‑207‑8952, available daily from 7:00 AM to 10:00 PM EST, so we can assist you directly.