SmileactivesReviews of smileactives.com

Response from SmileactivesOct 19, 2026

We're sorry to hear you're not getting the results you were hoping for, Erin. Because everyone's teeth are unique, results can vary depending on individual starting conditions and routines. To help support the best possible outcome, we recommend using the suggested amount of gel twice daily and brushing for a full 2 minutes during each session. Our Customer Care team is always here if you need tips. Kindly contact us at 1‑800‑207‑8952, available daily from 7:00 AM to 10:00 PM EST, so we can assist you directly.

Response from SmileactivesOct 19, 2026

We're sorry to hear about your experience and concerns regarding the Smileactives subscription details, shipments, and billing, Karen. We never want customers to feel surprised by their order experience. We appreciate you bringing this feedback to our attention and will share it with the appropriate team for review. Our Customer Care team would be happy to review your account, explain the billing details, and assist with any needed changes. Kindly contact us at 1‑800‑207‑8952, available daily from 7:00 AM to 10:00 PM EST, so we can assist you directly.

Response from SmileactivesOct 18, 2026

We're sorry to hear about your experience and concerns regarding the Smileactives subscription details, shipments, and billing, Gwen. We never want customers to feel surprised or frustrated by their order experience. We appreciate you bringing this feedback to our attention and will share it with the appropriate team for review. Our Customer Care team would be happy to review your account, explain billing details, and assist with any needed changes. Kindly contact us at 1‑800‑207‑8952, available daily from 7:00 AM to 10:00 PM EST, so we can assist you directly.

Response from SmileactivesOct 18, 2026

We're sorry to hear about your experience and concerns regarding the Smileactives subscription details, Taila. We never want customers to feel surprised by their order experience. We appreciate you bringing this feedback to our attention and will share it with the appropriate team for review. Our Customer Care team would be happy to review your account and assist with any needed changes. Kindly contact us at 1‑800‑207‑8952, available daily from 7:00 AM to 10:00 PM EST, so we can assist you directly.

Response from SmileactivesOct 18, 2026

Thank you for sharing your experience, Nicole. We're sorry for the delay in receiving your refund and for the difficulty you experienced when trying to cancel your order and set up your return. We always want our process to be simple and helpful, and we would appreciate the chance to assist you with this. Kindly contact us at 1‑800‑207‑8952, available daily from 7:00 AM to 10:00 PM EST, so we can assist you directly.

Response from SmileactivesOct 17, 2026

We’re sorry to hear Smileactives didn’t meet your expectations, Ava. Whitening results can vary depending on individual smile conditions and consistency of use, because whitening is a gradual process. Continue using the product exactly as directed. Make sure you’re applying the recommended amount of gel, brushing for the full 2 minutes each time, and using it twice daily. Our Smile Experts would love the opportunity to learn more about your experience and offer additional support. Please feel free to reach us at 1‑800‑207‑8952. We’re available daily from 7:00 AM to 10:00 PM to assist you directly.

Response from SmileactivesOct 17, 2026

We’re sorry to hear about your experience, James. This is not the kind of experience we want for our customers. We’ve canceled your account as of 08/06/2026. If there’s anything else we can assist you with, please call 1-800-207-8952. Our Smile Expert team is available every day from 7:00 AM to 10:00 PM.

Response from SmileactivesOct 16, 2026

We're sorry to hear your feedback, Connie. Your cancellation request has been completed as of 10/16/2026. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. Thank you for choosing Smileactives and allowing us to be part of your smile care journey. But, if you still have question or need further assistance, kindly contact us at 1-800-207-8952. Our team is available every day from 7:00 AM to 10:00 PM to assist you directly.