SmileactivesReviews of smileactives.com

Response from SmileactivesOct 1, 2026

Thank you for sharing your experience with us, Nancy. We want to make sure your account is handled properly and that all of your concerns are completely taken care of. Our Customer Care team would be happy to review your shipping information and assist with any updates to your account. Kindly contact us at 1‑800‑207‑8952, available daily from 7:00 AM to 10:00 PM EST, so we can assist you directly.

Response from SmileactivesOct 1, 2026

Thank you for sharing your experience with us, Timothy. We always strive to provide clear, positive service and quality products, and we're sorry for the difficulty you’ve encountered. Our Customer Care team would be happy to review your account and assist with any changes needed. Kindly contact us at 1‑800‑207‑8952, available daily from 7:00 AM to 10:00 PM EST, so we can assist you directly.

Response from SmileactivesOct 1, 2026

We're sorry to hear about your experience regarding the unexpected charges, William. We'd like the opportunity to review your account, explain what happened, and work with you toward a resolution. Please contact our Customer Care team at 1-800-207-8952, available daily from 7:00 AM to 10:00 PM EST, and one of our representatives will be happy to assist you. Thank you for bringing this to our attention, and we hope to have the opportunity to make things right.

Response from SmileactivesOct 1, 2026

Thank you for bringing this to our attention, Amanda. We apologize for the issue you experienced with your device's operation. Your cancellation request has been completed. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. We stand behind the quality of our products and are more than happy to resolve this for you right away, including sending a replacement device if you prefer. Kindly contact us at 1‑800‑207‑8952, available daily from 7:00 AM to 10:00 PM EST, so we can assist you directly.

Response from SmileactivesOct 1, 2026

Thank you for your feedback, Gale. We apologize for the difficulty you experienced while trying to update your delivery schedule and account preferences. Please know that you have full control over your account, along with the flexibility to delay or adjust your shipments whenever your schedule changes. We want to ensure your settings match your preferences, whether you need to hold future deliveries or make other changes. Kindly contact us at 1‑800‑207‑8952, available daily from 7:00 AM to 10:00 PM EST, so we can assist you directly.

Response from SmileactivesOct 1, 2026

Thank you for sharing your experience, Carol, and we’re sorry for the trouble with your product results and account updates. Because everyone's teeth are unique, results vary, but applying the gel twice daily and brushing for two full minutes helps yield the best outcome. We would like to address your account immediately and make sure you are taken care of. If you have any questions or need further assistance, please don’t hesitate to reach out to us at 1‑800‑207‑8952, available daily from 7:00 AM to 10:00 PM EST, so we can assist you directly.

Response from SmileactivesOct 1, 2026

Thank you for bringing this to our attention, Richard. We apologize for any concern regarding our outreach and your account privacy. We take privacy and data security very seriously. We want to ensure your information is protected and investigate how your contact details were entered into our system. Our Customer Care team would be happy to review this with you. Kindly contact us at 1‑800‑207‑8952, available daily from 7:00 AM to 10:00 PM EST, so we can assist you directly.

Response from SmileactivesOct 1, 2026

Thank you for your feedback, Robert. We apologize for the concern regarding your delivery timeline and account schedule. To clarify, each 3-month supply is split into three monthly installments, so charges often reflect a payment for an existing shipment rather than a new order. Our team would be glad to review your complete account history with you to ensure all past deliveries and billing details are clear and up to date. Kindly contact us at 1‑800‑207‑8952, available daily from 7:00 AM to 10:00 PM EST, so we can assist you directly.