SmileactivesReviews of smileactives.com

Response from SmileactivesOct 1, 2026

Thank you for bringing this to our attention, Donna. Our goal is always to provide a transparent and positive experience, and we're sorry for the difficulty you’ve had getting in touch with us to manage your recurring orders. Our Customer Care team would be happy to review your account and assist with any changes needed. Kindly contact us at 1‑800‑207‑8952, available daily from 7:00 AM to 10:00 PM EST, so we can assist you directly.

Response from SmileactivesOct 1, 2026

We're sorry to hear that you haven't been seeing continued improvements with your smile, and that you've had a hard time modifying your account, Jay. Whitening results can vary depending on individual smile conditions and consistency of use. To help keep your smile looking its best, we suggest applying the recommended amount of gel twice daily and brushing for a full two minutes each time. Our Customer Care team would be happy to review your account and assist with any changes needed. Kindly contact us at 1‑800‑207‑8952, available daily from 7:00 AM to 10:00 PM EST, so we can assist you directly.

Response from SmileactivesOct 1, 2026

We're sorry to hear your experience did not meet your expectations, MadMaddy. Whitening results can vary depending on individual smile conditions and consistency of use. To help keep your smile looking its best, we suggest applying the recommended amount of gel twice daily and brushing for a full two minutes each time. Our Customer Care team would be happy to review your account, explain billing details, and assist with any changes needed. Kindly contact us at 1‑800‑207‑8952, available daily from 7:00 AM to 10:00 PM EST, so we can assist you directly.

Response from SmileactivesOct 1, 2026

We're sorry to hear about your experience. Your health is our top priority, and we recommend discontinuing use of the product immediately if you haven't done so already. Our Customer Care team would be happy to help to better understand your experience. Kindly contact us at 1‑800‑207‑8952, available daily from 7:00 AM to 10:00 PM EST, so we can assist you directly.

Response from SmileactivesOct 1, 2026

We're sorry to hear about your experience, Jeanne. We can confirm that your account was successfully canceled as of September 30, 2026, and assure you that there will be no future shipments. If you have any questions or need further assistance, kindly contact us at 1‑800‑207‑8952, available daily from 7:00 AM to 10:00 PM EST, so we can assist you directly.

Response from SmileactivesOct 1, 2026

Thank you for bringing this to our attention, Jason. We're sorry for the trouble you experienced regarding your account updates, recurring charges, and delivery timing. We want to address this for you right away. Our Customer Care team would be happy to review your account, explain billing details, and assist with any changes needed. Kindly contact us at 1‑800‑207‑8952, available daily from 7:00 AM to 10:00 PM EST, so we can assist you directly.

Response from SmileactivesOct 1, 2026

We're sorry that the product did not meet your expectations and that a promised replacement was not received, Richard. Everyone's teeth are unique, so results can vary based on individual smile conditions and daily habits. To help you get the best outcome, we suggest applying the recommended amount of gel twice daily and brushing for a full two minutes each time. Our Customer Care team is always here to offer tips and assist you further. Kindly contact us at 1‑800‑207‑8952, available daily from 7:00 AM to 10:00 PM EST, so we can assist you directly.

Response from SmileactivesOct 1, 2026

We're sorry to hear about your experience and concerns regarding the subscription details, shipments, and billing, Stephen. We can confirm that your account was successfully canceled as of September 30, 2026, and assure you that there will be no future shipments. Our Customer Care team would still be happy to review your account, explain billing details, and assist you with available refund options. Kindly contact us at 1‑800‑207‑8952, available daily from 7:00 AM to 10:00 PM EST, so we can assist you directly.