SmileactivesReviews of smileactives.com

The product did not work. Also, the introductory offer changes after the first month without notice and you are billed 5x times the original amount.

Complete billing scam. It is impossible to cancel at their website. I bought thinking it was a one time purchase, but you are actually signing up for an auto fill scam. Mediocre product at best.

I tried the BOGO with the 60-day return policy if I was not satisfied for any reason. Cancel anytime. I was gonna give it a shot for 60 days, however, in 30 days my credit card got dinged for $45.93, well within the 60-day trial period. Turns out the $45.93 is one payment of a AUTO-SHIP 4-piece kit totaling $137.75. I didn't order a 4 piece kit. I called immediately and was told the kit had already shipped, there was nothing I could do to stop it, & that I could return it pay & the return shipping plus handling. I haven't noticed any improvement in the shade of my teeth...why would I order more? Needless to say, I canceled my unwitting "membership" and notified my credit card company after the "call back from a supervisor" never happened. Beware! If you're gonna buy this and want to try it for 60 days before getting any more product, CANCEL as soon as you get your first order or you'll be in the same boat!

This is a horrible company. Do not get involved with them ever. It is too bad I’m sure decent people have to work for such a horrible company.

Horrible company I received small containers snd then a large smile active + 3 more tooth brush heads. I did not order these and called to cancel any future shipments. Was advise I have another $90 charge coming in 3 months // and IF I return and drop credit card payment - my account will be sent to collection . I have never been treated so unprofessionally

I would leave a minus one star if there that category was listed! First off the toothbrush is amazing, no complaints with the product. My complaint is with the Customer Service connected to the product. I call and canceled my subscription due to losing my job. I was told to either pay for my last shipment or return. I chose to pay for the toothpaste and whitening pen which was a whopping $57.00 and told the representative to cancel my membership which he confirmed he would. A month later I receive a bill for $115 claiming that it was the next installment to pay for the toothbrush that I had already paid $65 for. The rep told me the toothbrush cost over $200 when the 3 installments were made!!! That was NEVER told to me in my first call - also customer service reps are nasty and really do not know the process or company policies.

Items costing over $100 were shipped by the cheapest method, Smart Post, and not delivered by the Post office. Online chat sends you to customer service. Customer Service leaves you on hold forever and recording repeatedly suggests you manage your concerns online!

Al Arata 3:57 PM (1 hour ago) reimburse $42.21 doesn't work used faithfully 2x per day for weeks still have a full bottle plus Al Arata 2353 Rawhide St Las Vegas NV 89119 RSVP