SmileactivesReviews of smileactives.com

Total Scam! Do not buy from them.

DON'T DO IT! TOTAL SCAM. Abso Hell. Tried the Intro 2 for 1 and wanted to head off the auto-ship of 3. Tried to log in-perpetual update on log in site, Tried Chat- circle jerk, finally called - who knows what country-...they said it's cancelled, we'll see. SCAM> What was I thinking :/

Ordered their product to try. Order number: SPSA153480 It didn't work. Got an email saying they're sending more product and charging me again. I called CS (more than once) and said I never subscribed. They canceled my order and "subscription," but said I had to return the second shipment and they would refund my money. I shipped it back the same day I received it. They've had the returned product since 06/11/25 and they've not refunded my money yet. This company makes money by backhandedly subscribing you. This is why CA has passed a law against companies hiding their intent to create a subscription. The product does not work. They cheat and lie to you when you call them. They DO NOT LIVE UP TO THEIR PROMISES OVER THE PHONE.

Turned my tongue black after using for about a week. No way to contact these grifters. Websit, chat and call are all experiencing technical difficulties but the assured me they were working on it. Right

It's a total fraud. It has no effect on stains or whitening your teeth. When I tried to cancel because they sign you up for auto shipping they kept part of what they should have refunded and the call was answered it sounded like at someone's house in central America with roosters crowing nearby. Don't waste your money. Crests new whitening finally is a product where I can actually see results.

Total scam. If you are interested in trying the product go through Amazon. If you order through Smileactives website they sign you up for automatic renewal w/o your knowledge until you see charges to your CC then it is hell to get them to stop sending and cancel something you never signed up for. You then have to absorb the expenses of sending the product that you did not order back to them. Had to call and spend 30 min. on the phone with call center rep. that was difficult to try and resolve with only to three days later get email notification that you will be receiving new product in July, August and September. I now need to contact Credit Card company to ensure no additional charges permitted for these scammers. Product does not work either. Not possible to give zero stars but that is what these scammers deserve. Like anyone has time for this BS these days.

I ordered on line 5/8/25, and never authorized any subscriptions, however, I received another bottle on 6/09/2025 and was charged on my credit card. I called to cancel and get a return authorization. The customer service rep was not only rude, but ended up hanging up on me. The product hasn't shown any improvement in whitening my teeth. This is a total scam and I would warn others not to order it.

Terrible experience. They renewed my order and charged me again. To my knowledge, I didn’t sign up for auto renewal. They said it would take 3-5 business days to get a refund but could not email me the specific amount. Cannot be trusted. They should be shut down!