SmileactivesReviews of smileactives.com

Response from SmileactivesJul 13, 2026

We’re sorry to hear you’re disappointed, Mary. We truly want every customer to feel confident in their Smileactives experience and we apologize for any confusion regarding the membership. To clarify, our introductory offers are part of an ongoing program that includes future shipments unless changed or cancelled. Our Customer Care team is available to review your account, answer any questions, and provide the support you need. Please contact us at 1-800-207-8952 or connect with us through the live chat at Smileactives.com.

Response from SmileactivesJul 12, 2026

Thank you for sharing your feedback, Caren. We appreciate you taking the time to let us know about your husband's experience with Smileactives. Whitening is a gradual process, and while many customers begin noticing changes within the first couple of weeks, timing can vary depending on factors such as natural tooth shade and daily habits. Consistent twice-daily use is key to achieving the best results, and many customers continue to see their smile brighten further with ongoing use over time. Thank you for being part of the Smileactives community.

Response from SmileactivesJul 13, 2026

We’re sorry to hear the results haven’t met your expectations, Rosemarie. Whitening is a gradual process, and while many customers begin noticing changes within the first couple of weeks, timing can vary depending on factors such as natural tooth shade and daily habits. Consistent twice-daily use is key to achieving the best results, and many customers continue to see their smile brighten further with ongoing use over time. Thank you for choosing Smileactives and allowing us to be part of your smile care journey.

Response from SmileactivesJul 13, 2026

Thank you for sharing your feedback, Roger. We’re sorry to hear Smileactives didn’t meet your expectations. Whitening is a gradual process, and while many customers begin noticing changes within the first couple of weeks, timing can vary depending on factors such as natural tooth shade and daily habits. Consistent twice-daily use is key to achieving the best results, and many customers continue to see their smile brighten further with ongoing use over time. Thank you for being part of the Smileactives community.

Response from SmileactivesJul 13, 2026

Thank you for your feedback, Peggy. While we are glad our team resolved your issue, we sincerely apologize that your recent experience with our Customer Care team did not meet expectations. Your feedback is important to us, and we appreciate the opportunity to improve. Thank you for choosing Smileactives and allowing us to be part of your smile care journey.

Response from SmileactivesJul 13, 2026

Thank you for sharing your feedback, Fay. We appreciate you taking the time to let us know about your experience with Smileactives. Our introductory offers are part of a continuous membership program that includes future shipments unless the membership is modified or canceled. Your shipments are scheduled every three months, but you have full control of your account and can adjust your future shipment date to a time that works best for you. Thank you for being a valued member of the Smileactives community!

Response from SmileactivesJul 13, 2026

We’re sorry to hear that your experience has not brought the level of whitening you were hoping for, Elsie. Results can vary based on individual smile conditions and consistency of use, and many customers notice gradual whitening improvements with continued use as directed. For best results, we recommend using the suggested amount of gel twice daily and brushing for a full 2 minutes each time. Our Customer Care team would be happy to help. Kindly contact us at 1-800-207-8952, available from 7:00 AM to 10:00 PM, so we can assist you directly.

Response from SmileactivesJul 13, 2026

We're sorry to hear about your experience, Cheryl. Your cancellation request has been completed. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. Thank you for choosing Smileactives and allowing us to be part of your smile care journey.