SmileactivesReviews of smileactives.com

Response from SmileactivesJun 18, 2026

We're sorry to hear the whitening results haven’t matched your expectations, Randall. Our advertising is based on customer experiences and product testing; however, individual results can vary depending on factors such as consistency of use and starting conditions. Our Customer Care team would be happy to learn more about your concern and explain the billing details. Kindly contact us at 1‑800‑207‑8952, available 7:00 AM to 10:00 PM daily, so we can assist you directly.

Response from SmileactivesJun 15, 2026

We're sorry to hear that your recent order didn't reach you as it should have, Judith. This is not the experience we want for you. Our Customer Care team would be happy to help and review the shipment details. Kindly contact us at 1-800-207-8952, available 7:00 Am to 10:00 PM daily, so we can assist you directly.

Response from SmileactivesJun 15, 2026

Thank you for sharing your honest feedback, Maureen. We understand how important it is to achieve the level of whitening you're hoping for, and we appreciate the opportunity to offer a few tips that may help maximize your results. For best performance, always place your Pro Whitening Gel on top of your toothpaste before brushing. Consistency is key, so continue using one pump twice daily and brush for at least two minutes each time. It's also important to keep in mind that stain-causing foods and beverages such as coffee, tea, red wine, and soda can affect the whitening process and may make results take longer to become noticeable. With consistent use, we're confident you'll see further improvements over time. Thank you for making Smileactives part of your smile care routine!

Response from SmileactivesJun 12, 2026

Thank you for taking the time to share your feedback, and we are truly sorry for the frustration and inconvenience this situation has caused you. We hold ourselves to the highest standards, so we would love the chance to look into your account details and explain our billing process even further to ensure everything is made right, so please allow us the opportunity to do so by giving us a call directly at 1‑800‑207‑8952, available from 7:00 AM to 10:00 PM daily. Your trust means everything to us, and we are fully committed to resolving this for you as quickly as possible.

Response from SmileactivesJun 12, 2026

We completely understand your concern and are sorry for any confusion regarding your membership, Dan. The introductory offer is designed to include future shipments unless canceled, so we want to make sure everything is set up correctly for you. Our Customer Care team would be happy to review your account, explain the billing details, and assist with any changes needed. Please give us a call at 1-800-207-8952, available daily from 7:00 AM to 10:00 PM, so we can help get this sorted out for you.

Response from SmileactivesJun 12, 2026

Thank you for sharing your feedback, Brenda. We’re sorry to hear Smileactives didn’t meet your expectations. Whitening results can vary depending on individual smile conditions and consistency of use. To get the best results, make sure you're using the recommended amount of gel, brush for the full 2 minutes each time, and use it twice daily for at least 7–14 days. Thank you for choosing Smileactives.

Response from SmileactivesJun 11, 2026

We're truly sorry to hear you haven't seen the results you expected yet, Margret. We'd love to help you get the most out of your experience, as teeth whitening can take some time—especially if you regularly enjoy stain-causing favorites like coffee, tea, soda, or red wine. For the best results, consistency is absolutely key, so we recommend continuing to use just one pump of the Pro Whitening Gel placed right on top of your regular toothpaste twice daily, brushing for at least two full minutes. We also suggest using a soft-bristled toothbrush to protect your enamel during your daily routine. Please stick with it a bit longer; we're confident that with a little more time and regular use, you'll start to see that brighter smile shine through!

Response from SmileactivesJun 11, 2026

We apologize if the Pro Whitening Gel hasn't met your expectations yet, Walter. Every smile is different, and factors such as existing stains and daily habits can affect how quickly whitening results appear. To get the most from your routine, use one pump of the Pro Whitening Gel on top of your toothpaste and brush thoroughly twice a day for at least two minutes. Drinks like coffee, tea, and soda can also make it more challenging to see progress as quickly. While whitening is often a gradual process, staying consistent with your routine can make a major difference over time. We appreciate your patience and for choosing Smileactives!