Smart StartReviews of smartstartofnorthcarolina.com

Jordan helped me out very amazing customer service. Very satisfied

Sherry is Missouri was so helpful through the whole process! She would always answer my questions and helped me out all the time. Thank you for such great customer service during a difficult time in my life. I highly recommend her!!

Sherry in Missouri has to be the nicest person we have ever met! She handled my husband’s interlock and we never had problems with their customer service! Very impressive Sherry! Thank you for all you do!!

This scam of a business doesn't deserve a star ever. This device they came up with is designed to help people to keep the drivers license so they can continue to work an take care of thier every day needs. But smart start has done nothing to help people they are the disrespectful people I have ever talk to an when people need them the most they talk to u like your a nobody. This device has went into violation mode 4 times when I wasn't in the car we file complaint an they try to make up other reasons why it goes off an every reason is at my fault never once they say it's the device fault. It's like they wait until the know your out of the car an it's not running an they set the device to go into a violation.An we know for a fact we was not in the car. That's how I know by 💯 fact that they are stealing money from the clients. Because they refuse to provide me with evidence that I was in the car. They get very defensive when u tell them to provide evidence an get really hatful with u. Very unprofessional I think it's like u are talking to a bunch of people who never knows the facts an how to answer a question with respect. All the signs are there for a scam to take your money. They don't care if your struggling an got jobs to get to or anything at that matter. They just want your money that they just scammed u out of an don't care what they got to put u through to get it. If anyone else has reached out to a lawyer about this scam plz let me know because I will not stop until they are out of business and hopefully in jail for what they have done to me an my family an many others that I read about in the comments Everyone that has been effective by this needs to all get on board together and take this smart start scamming company down. ASAP....

As if trying to jump through legal loops isn’t stressful enough, this business hasn’t helped at all. I’ve spent nealy six hours collectively on hold with them trying to get very important info so I could drive, get documents, etc. The payment through the app system is clunky and confusing. My experience with them has left me wondering almost constantly if any of this is working correctly.

Sherry in blue springs was so helpful in my 6 month experience with smart start. Always answered my questions.

In my review on the North Carolina 9 Dundas Cir Greensboro, NC, 27409 the service center associate (John ) usually has his little sarcastic mouth but this morning he was being as being A and nasty as he has done unprofessionally. the matter was clear on my end. but he had acted as if I had offended him or lied to him I am a grown man in my mid -50 s not a child and I felt like there is some bias there at that center that should be addressed with that service center but, we are talking about North Carolina and the way people are so shallow and closed-minded but I what to alert other clients and maybe smart start inc because it will all reflect on your company

Hi there ! This is Mercedes (Meche) that left a very bad review about SS Company today! Well seems somebody in this Company is sensitive and tune with Smart Start customers so far... Listen carefully, fellows, don’t forget his NAME! KEVIN HEMPTON!!! ( even in thanksgiving! He took his time out of his family to talk to me and give me the right customer service that everyone, whatsoever is in tittle to! He is the FIELD QUALITY MANAGER from SS! I have to say that I highly appreciate the mid level of this Company be so ALERT and PROFESSIONAL! In order to awake the above LEVEL in this COMPANY.... have a great thanksgiving’ you all