Smartpulse Store Reviews | Read Customer Reviews of smartpulsestore.com

Smartpulse StoreReviews of smartpulsestore.com

3.392 reviews
Jewelry & Watches
16192 COASTAL HWY, Lewes, Delaware

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Smartpulse Store

About Smartpulse Store

At SmartPulse Store, we believe that health and peace of mind should be accessible to everyone. That’s why we specialize in smart health devices designed to make life safer, easier, and more connected — especially for people over 50 and their loved ones.Our flagship product, the SmartPulse Watch, is a simple yet powerful health tracker that helps customers keep an eye on their well-being every day. With features such as easy-to-read digital time, heart rate and blood pressure monitoring, activity tracking, and Bluetooth call functionality, the SmartPulse Watch gives users more control and reassurance over their health.What makes us unique is our dedication to clarity and support. We know that not everyone is “tech-savvy,” so we focus on delivering products that are user-friendly, reliable, and designed with seniors in mind. Our customer service team is always ready to assist with setup, usage, and any questions, ensuring that every customer feels confident and cared for.SmartPulse Store is proud to serve thousands of happy customers in the United States, Australia, and beyond. Every review helps us improve, grow, and continue our mission: to provide affordable, trustworthy health technology that brings families closer and keeps customers safe.

Smartpulse Store (smartpulsestore.com) has 92 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.

Also known as: smartpulsestore.com
Website: smartpulsestore.com
Category: Jewelry & Watches
Location: Lewes, Delaware
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 67% of reviews.
Latest: Most recent review: May 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Smartpulse Store reviews

Showing 24 reviews with 4 stars · Clear filters

Kellie
Sep 10, 2025
So easy to monitor everything
So easy to monitor everything
Response from Smartpulse StoreSep 10, 2025
So glad to hear it’s making things easy to monitor for you! Thanks a lot for sharing your feedback.
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Maureen T.
Sep 10, 2025
i was able to follow the steps given
i was able to follow the steps given
Response from Smartpulse StoreSep 10, 2025
Glad to hear you were able to follow the steps successfully! Thank you for sharing your experience.
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Loretta K.
Sep 9, 2025
Love but still need help
I love the watch and have had to practice to learn how to operate. Now I can't figure out how to reset as the current date has disappeared. Otherwise, I like it but lack a user instruction book. I rec'd an email from you and I followed all the instructions. Unfortunately two credit cards prompted a fraud alert and banks won't accept either one. Please refund my money so I can return this watch to you.
Response from Smartpulse StoreSep 9, 2025
Thank you for your feedback! We’re happy to hear you love the watch. For help resetting the date and using all the features, you can find our quick setup guide here: 👉 https://smartpulsestore.com/pages/how-to-use-your-smartpulse-watch-quick-setup-guide
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Sally
Sep 3, 2025
Delivery was much later than expected…
Delivery was much later than expected so I was worried it was a scam as I watched the progress toward my address. But it got here! It is a bit large for my skinny arm but the watch portion is brilliant. I can change the look of the face week to week. I don't seem to be able to connect it to my Chrome book so far, so am using an old cell phone. I haven't used many of the functions yet but I hope to be able to follow bp and heart rate more closely with it on.
Response from Smartpulse StoreSep 3, 2025
Thank you so much for your honest feedback and for giving the SmartPulse a try! We’re sorry to hear the delivery took longer than expected — normally U.S. orders arrive within 3–6 business days, but during high-demand periods it can sometimes take longer. We’re really glad you’re enjoying the watch face options and features. For setup and connecting your watch, here’s a step-by-step guide that may help: 👉 https://smartpulsestore.com/pages/how-to-use-your-smartpulse-watch-quick-setup-guide The watch is designed to connect with iPhone and Android phones through the DaFit app, but unfortunately it can’t pair directly with a Chromebook. If you use your phone, you’ll be able to unlock all the health features, including blood pressure and heart rate tracking. We truly appreciate your patience and hope the watch becomes even more useful as you explore all its functions. 🙏
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Melvin C.
Aug 31, 2025
Love the watch
Love the watch, makes a good tracker of steps and sleep.
Response from Smartpulse StoreSep 1, 2025
Thank you for sharing your experience ⭐ We’re so glad to hear you’re enjoying the watch and that it’s helping you track your steps and sleep. Keep making the most of it! 🙌
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Carolyn W.
Aug 30, 2025
Very patient and helpful
Very patient and helpful
Response from Smartpulse StoreAug 30, 2025
Thank you so much for your kind words! 💙 We’re glad our team was able to support you patiently and be helpful. Your feedback really motivates us to keep doing our best.
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sandra C.
Aug 30, 2025
I have a hard time understanding…
I have a hard time understanding things. I can check my blood pressure, oxygen, and heart rate, but can’t figure anything else. And my dog seriously chewed up the paper that came with it
Response from Smartpulse StoreAug 30, 2025
Thank you for your feedback! We’re sorry to hear the guide got lost (we smiled at the dog story 🐶). Don’t worry — you can always find our full Quick Setup Guide online here: https://smartpulsestore.com/pages/how-to-use-your-smartpulse-watch-quick-setup-guide If you’d like, we can also email you a PDF copy so you have it handy anytime. We’re here to help you get the most out of your watch!
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Barbara S.
Aug 30, 2025
The BP READING shows a reading of 12…
The BP READING shows a reading of 12 degrees less than my regular BP reading apparatus!!!
Response from Smartpulse StoreAug 30, 2025
Thank you for sharing your experience! Please note that wrist-based monitors like SmartPulse can sometimes show differences compared to professional medical devices. The readings are meant for wellness tracking, not as a medical diagnostic tool. We recommend using the watch consistently at the same time of day and in a relaxed position for more stable results. And of course, always follow your doctor’s guidance for clinical measurements.
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