SmartpressReviews of smartpress.com

The process to order my new banner was so simple. The Smartpress site included everything I needed, with detailed explanations of each option. The proofing process was quick and easy. And I received my shipment faster than expected! The quality is excellent and exactly what I expected.

Dear Smart Press Printing Company Leadership, On behalf of our family and in loving memory of our mother, Ms. Lavorne Pratt-Walker, we would like to take a moment to express our sincere gratitude and appreciation for Jami Dixon. Our family recently had the privilege of co-authoring our mother’s story, A Journey of Love and Legacy, during the final weeks before she passed away. It was a precious opportunity to capture her journey, preserve her legacy, and share her story with the people who loved her most. We wanted to give a copy of this special book to our family members and friends who attended her Celebration of Life as a lasting keepsake and a reminder of the love, memories, and legacy she leaves behind. Having never worked with Smart Press Printing Company before, our first experience with your organization was through Jami, and she made an extraordinary impression on us. From the very beginning, Jami was attentive, communicative, professional, and genuinely committed to helping us bring our vision to life. She kept us informed throughout the process, responded consistently, and went above and beyond to expedite our order. We understand that there are many moving parts involved in designing, producing, and publishing a book, but Jami handled every detail with a level of care, efficiency, and professionalism that exceeded our expectations. This project was deeply personal to our family. It was more than simply publishing a book; it was about preserving our mother’s voice, honoring her life, and creating something meaningful that our loved ones could hold on to for generations. Jami treated our project with a level of care that made us feel supported during an incredibly tender and important time in our lives. For that, we are truly grateful. We often move through life without taking the time to acknowledge the people who make a difference. We believe in giving people their flowers while they are here to receive them, and we did not want this opportunity to pass without making sure Jami’s efforts were recognized. Exceptional service deserves to be acknowledged, and Jami Dixon exemplifies what it means to represent a company with excellence, compassion, and integrity. Please extend our heartfelt thanks to Jamie and know that her efforts made a lasting impression on our entire family. We are grateful that our first experience with Smart Press Printing Company was such a positive one, and because of Jami, you have earned our trust and our future business. Should we have publishing needs in the future, Smart Press will be our first choice, and we will gladly share our experience and recommend your company to others. Thank you for having someone like Jami Dixon on your team. She was truly beyond wonderful, and we hope she knows just how much her work and kindness meant to our family.

Engaging service with detailed response and capable proofing. Confidence building.

Being able to communicate with a real human being was amazing!!! Every question I had was answered, the agents were extremely helpful in setting up my job specs exactly as I wanted. The final product was better than I imagined!! It is absolutely beautiful! The entire experience was positive, the SmartPress Team made the process simple, easy and confident in receiving what we envisioned. We have found our packaging partner with SmartPress!! Thank You

Informed quick support from the staff

Received a quality product in a timely manner. Would be nice if they were closer to lower shipping cost.

Excellent customer service - helped ensure the files I submitted would turn out correctly, and the end product was very nice. Exactly what I wanted. Thank you!

I got the saddle stitch booklets. The interiors were very nice, but so many of the covers had ink blotches/removal near the stitching. In my experience, it's normal for a few to have this (machine calibration, maybe?), but there were more than just a few. All the booklets were put into bundles, and the top 1-3 of every stack had it pretty bad. This made the blue on my covers look more orange and blotted out near the edge. Most of the rest of the bundles had a few speckles of the orange, too, although not as pronounced.