Smartpress Reviews | Read Customer Reviews of smartpress.com

SmartpressReviews of smartpress.com

4.8574 reviews
Print & Graphic Design
1650 McGlynn Road, Chanhassen, Minnesota

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Smartpress

About Smartpress

Smartpress creates brilliant print for designers, marketing professionals and iconic brands. They’re an online digital printer with an unsurpassed selection of stocks and specialty finishes for booklets, brochures, mailers, signage and more. Clients experience commercial printing with the ease and speed of online - all with personalized service that gives it a “local print shop" feel! Smartpress operates on three foundational principles: create premium quality print with world-class customer service and a commitment to social responsibility. They lead the industry in achieving social and environmental milestones like EcoVadis Gold and ISO 14001 certification. Smartpress is 100% employee-owned, Scopes 1 and 2 carbon neutral and home to one of the largest fleets of HP Indigo HD presses in the world.

Smartpress (smartpress.com) has 574 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: smartpress.com
Website: smartpress.com
Category: Print & Graphic Design
Location: Chanhassen, Minnesota
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 37% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Smartpress reviews

574 approved reviews, newest moderated first

Brent
Jun 15, 2026
The order was processed quickly.
The order was processed quickly.
Response from SmartpressJun 16, 2026
That is great to hear! Thank you so much for the rating!
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Andrea
Jun 15, 2026
The print quality was not as I imagined…
The print quality was not as I imagined - with a full color dark print, some of the colors were not what i wanted them to be or as legible. Also, the paper is very easily scuffed, and the edges of the invites are kind of raw on some edges, so i was not as satisfied with my order as I wished i was.
Response from SmartpressJun 15, 2026
I am so sorry to hear that. Thank you for taking the time to share your feedback. This is not the experience we want for our customers. I will be reaching out to you directly to learn more about the issues you encountered and see what we can do to make this right. We appreciate the opportunity to help resolve your concerns.
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Maria
Jun 11, 2026
Very pleased, excellent quality and service
I needed a very particular substrate for my signage, and Smartpress had it! I was impressed with the substrate selection, the website descriptions that helped me decide which would be best, the competitive pricing, and responsiveness from production. My signs arrived very well-packaged and the printing was excellent. This was my first order with Smartpress, but won't be my last.
Response from SmartpressJun 11, 2026
Thank you for the fantastic review! We're so glad we had the exact substrate you needed and that your first experience with us was a hit from start to finish. We truly appreciate your business and look forward to your next order!
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Brian
Jun 10, 2026
Quick turnaround
Quick turnaround, super responsive and great communication!
Response from SmartpressJun 11, 2026
Thank you so much! We truly appreciate your business and are thrilled to hear you had a great experience with our turnaround time and communication. We look forward to working with you again!
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JOSEPH P.
Jun 9, 2026
The quality of the Saddle Stitch…
The quality of the Saddle Stitch Booklets was just what the client needed.
Response from SmartpressJun 10, 2026
That is so awesome to hear! Thank you for both your business and these kind words! We appreciate you!
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JZ
Jun 3, 2026
True to hex colors
We ordered these for our wedding invitations and they arrived quickly and were printed out perfectly. We had also printed out some test copies at Staples and found that the colors are much truer with Smartpress. We will be using them again!!
Response from SmartpressJun 4, 2026
Thank you so much for the kind words! We are so happy to hear your wedding invitations turned out perfectly and arrived quickly. It also means a lot to hear that the colors printed more true-to-life compared to your test copies. Thank you for trusting Smartpress with such a special moment. We truly appreciate it and look forward to printing for you again in the future. Congratulations on your wedding!
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Lyndsay
May 28, 2026
The product looked amazing and arrived…
The product looked amazing and arrived ahead of schedule. Very pleased!
Response from SmartpressJun 1, 2026
Thank you so much! We are happy we were able to produce a quality print and get it to you quicker than expected!! We appreciate you & your business & look forward to working with you again.
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Will
May 27, 2026
Great way to celebrate a grand opening event
The process was clear and straightforward. Our organization had to bring in a pro to get the formatting right, but the time required was manageable. Shipping costs seemed high - $300+ for two smallish boxes of booklets? But we got them in time for an event, and they were a great hit among the attendees.
Response from SmartpressMay 28, 2026
Thank you so much for your feedback and for trusting us with such an important project for your grand opening event! We’re glad to hear the booklets were a hit and that everything arrived in time for the event. We also appreciate the honest feedback regarding the shipping cost. Because the order included 150 perfect-bound booklets shipped via Priority Overnight, the shipment required two packages (one 19 lbs and one 25 lbs). Overnight shipping for multi-box print orders can become expensive due to carrier pricing, especially with overnight service requiring air transport, but we completely understand how surprising those costs can feel. We truly appreciate your business and hope we can continue supporting your future events and projects!
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