Smart Kids PlanetReviews of smartkidsplanet.com

Smart Kids Planet has many of the best educational playtime gifts for children. Their team of professionals (esp. Donna) are fast to answer all questions and truly care about making every customers' experience a positive one, Shipping is very timely too. Thank you all for making our one-year old family members' birthday party a success!

Ordering was simple and products had good reviews. I was nervous about the tracking at first and could not seem to locate updates using the number given. I reached out to customer care via email and received a timely response from Donna. She was understanding and upbeat...gave me an update and the link I needed to track my package. My order was delivered on time and IN time for my G-son's birthday. Very pleased. Looking forward to seeing him have fun with this.

We had an issue with a toy purchased through Smart Kids, and they were very helpful in getting it replaced quickly. Their customer service has been very helpful.

Easy to view and order items and also very prompt customer service reply when questions arise

Needless to say, Smart Kids Planet provides quality products for children of all ages. However, the backbone of any company is its employees. I recently reached out to SKP regarding an order, and although the error was determined to be on my end, Customer Service Representative, Donna Wilson, patiently worked with me to resolve the issue. She was extremely courteous, attentive, and prompt in her responses. It was truly a positive experience. Thank you, Donna.

I ordered laptop. Preschool Learning activities, a birthday gift for my granddaughter! Unfortunately, I had thought it got lost but Donna replied to my email and gave information and I was able to locate it. Their customer services is top notch! I will be ordering soon for my grandkids.

Thank you for understanding the problem with the return and know that I appreciate your kind willingness to refund me for the entire amount despite it never showing up. Donna, was always very polite in our correspondences and neither of us understand the confusion by UPS. I was so excited to give the game to my grandson so to find out that he already had one was disappointing. I have bought from you before and after that game and it has always been a pleasure to do business with you. The games and toys etc all look amazing and I’m sure are pleasing to all those who purchase them. All the best, Holly Wolfert Sent from my iPad

I love this company! The coolest toys and games that are thoughtfully chosen, lots of options to choose from - Ive bought such interesting, fun gifts that I haven't seen anywhere else! The Customer Service is amazing - Donna was so helpful when I needed to make a change on an order. Very happy customer here!