Smart Kids PlanetReviews of smartkidsplanet.com

Product I ordered was cheaply made and, as others have said in reviews, highly over priced. Company refund process is a scam as all you get is automated responses about wait 24 hours. The "Donna" character doesn't exist. I should have done more research. Don't buy from this site!!!

I placed an order that should have arrived a week ago. I called and left messages 3 times, and emailed 3 different times ... NO RESPONSE AT ALL! I believe this is a scam website!

Cannot get a hold of anyone from Company. I received a notice that delivery had been made to a relative yet it was not. They have cameras to prove no delivery was made. I have called multiple times and left messages and also emailed with no response. Smart Kids Planet appears to be a scam company.

Have not received product. Unable to reach a live customer service rep. While reseaching Smart Kids Planet, I found that they are selling marked up products. I was charged $154 for a product that sells for $60 on Amazon Prime in addition to NOT receiving the product I OVER PAID for! DO NOT BUY FROM THIS COMPANY!!!

I can't seem to get any information as to when an order will ship. The tracking number does not exist in the system. A system generated email said they respond in 2 days, never heard from them. I called today 12/14/24. We'll see if I get a response before I contact the credit card company to dispute the transaction. That did the trick they provided proof of delivery and I was able to confirm it was received. Since it came in an Amazon box they should use Amazon’s system with email and photo proof of delivery or at least respond to email and phone calls. Will stick to Amazon orders , none from direct website.

SCAM! I ordered toys for grandson using this website. It's BOGUS! They use Amazon at about a 300% markup. My daughter called me today and asked why i sent a gift from Amazon. It turns out, they simply order items directly from Amazon and bill at a 300% markup! BOGUS SCAM.

I bought a nice toy for my nephew. They never sent me the tracking information eventhough I asked them several times. For my suprise when my package finally arrived it came in a Amazon Prime box which explains why they never sent me a tracking number. This people just resell you toys you can find in Amazon at half the price and they don't even bother to change the box. I bought a Workbench toy for $79 from them... the same toy was $36 in Amazon. Total ripoff.

Wish I had looked here before ordering. I thought I was getting a high quality product but like several others, they sent me a different product from Amazon that was 1/2 the cost. Plus they had the audacity to charge me shipping! I have contacted them and am waiting for my refund. Never again! Don’t buy from them!