Smart Kids PlanetReviews of smartkidsplanet.com

The baby bear song learner shipped on time. Packaging was great from Smart Kids Planet. My grandchildren will love it so much. They are great fun toys for toddlers.

Purchased the aqua paad for my grand kids as a chrstmas gift. I dont know about the quality of the item yet, but the customer service and shipping was excellent.. The product shipped and was delivered quickly..

The customer service for this company outstanding. Did not receive my order as notified and they sent an immediate replacement. Donna Wilson is great! The only downside (and I didn't check) is that this toy is made in a country I don't support. It is a birthday gift so I don't know yet how it works.

Bought a family gift that was gift bagged and sent with a personal note. Hard to find personal service with quality merchandise and will shop here in the future.

Donna was extremely helpful and quick resolving an issue I had with a missing piece. Per the instructions I had contacted the manufacturer directly, Delta Children, and went months without hearing back from them. I decided to reach out to Smart Kids and ask for their help in resolving the issue, and Donna immediately responded and corrected the issue. My son finally got to use his Xmas gift :) THANK YOU DONNA!

I purchased the Eco Friendly International Wooden Music Set for my granddaughter. All the instruments were perfect and high quality with the exception of the xylophone, which had one key that was flat. I contacted customer service and Donna responded to me within a few hours. She had already shipped out a new set! In her email she also included a shipping label for me to return the set with the faulty xylophone. I received the new set so quickly—in three business days! The new xylophone works perfectly and I know my granddaughter is going to love it and have so much fun with this set. I am so thankful to Donna for her prompt and friendly response and handling my issue beautifully!

I love the great selection of products at Smart Kids Planet. In particular, I was impressed by the after-purchase customer service that I had with D.W., who was an amazing representative. She helped me sort through the alternative options, and she was persistently helpful to ensure that I had a great purchase experience. I appreciate her and the extra effort and attention to detail that she gave to me.