Smartfi Home Loans, LLCEstablishing our roots in 1911, Smartfi Home Loans, LLC, began as Bankers Guarantee in Ohio, with a mission to serve locals from the beginning of their mortgage loan, to the very end.Under our new name, Smartfi Home Loans, LLC, we combine the experience and trust we’ve accumulated over the years with our tailored products and a streamlined platform to serve our partners and support American seniors.With us, you’ll find knowledgeable and friendly experts who enjoy the process of helping our partners get their clients the right mortgage. NMLS #1862952 | Equal Housing LenderSmartfi Home Loans, a wholesale lender.
Smartfi Home Loans, LLC (smartfihomeloans.com) has 83 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Investments & Wealth · Seal Beach, California
Excellent
Investments & Wealth · Irvine, California
Excellent
Investments & Wealth · Calabasas, California
Excellent
Investments & Wealth · Orange, California
Excellent
83 approved reviews, newest moderated first
Ben H.
I had an incredibly smooth experience with SmartFi Home Loans. Their team made the reverse mortgage process simple, transparent, and stress-free. If you're looking for professionalism and efficiency, I highly recommend them!
Response from Smartfi Home Loans, LLCJan 28, 2026
Ben, thank you so much for taking the time to leave us a review! We are grateful for your feedback and we look forward to continuing to work with you.
maureen S.
I do like working with your company, however on the Choice portfolio loan I feel like I did alot of the work and your company made most of the monies.... I truly feel the broker should be compensated better on this product.
Response from Smartfi Home Loans, LLCJan 28, 2026
Hi Maureen, thank you for your feedback. We trust your conversation with Sherry helped shed light on the laws around compensation. We are grateful for your partnership and look forward to continuing to work with you!
Billie Jo S.
Channon Miller and Faith Gates were amazing to work with. Channon was ahead of the game and notified me first, she always returned my calls and made sure I was aware of all of the conditions that needed to be cleared. Faith was very responsive and helpful. I will look forward to the next deal.
Response from Smartfi Home Loans, LLCJan 20, 2026
Hi Billie, thank you for taking the time to leave us a review! We greatly value your feedback and partnership. Your kind words will be passed along to our team :)
Michael W.
Todd Lansbach, our account rep always makes the process easy for us. Great communication and consistently ahead of hurdles with solutions. Thank you!
Response from Smartfi Home Loans, LLCJan 15, 2026
Hi Michael, thank you for your 5-star review! We love to hear how helpful Todd has been and will pass along your review to the team.
Nick P.
All parties involved communicate well and quickly responded to my questions
Response from Smartfi Home Loans, LLCDec 18, 2025
Thank you for your 5-star review, Nick! We look forward to continuing to work with you.
David F.
Moiz helped me structure and place a Reverse Mortgage for a homeowner in need that didnt meet standard FHA guidelines. Their Choice Fixed program fit the bill and change the course of direction for this particular homeowner during the holidays and onward. Excellent knowledge, constant follow up/help from start to finish. Great experience and will be using again.
Response from Smartfi Home Loans, LLCDec 18, 2025
Hi David, thank you so much for taking the time to leave us a review! We are thrilled to hear how Choice helped your borrower and how helpful Moiz was throughout the loan process. We look forward to working with you again. Happy holidays!
David De La T.
This was my first experience and it was a great one. Billy Benedetto was always accessible, easy to reach, and straightforward to talk to. The whole transaction was smooth from start to finish, and I’m sure a lot of that comes down to having the right rep. Highly recommended.
Response from Smartfi Home Loans, LLCDec 3, 2025
Hi David, thank you so much for your review! We are thrilled to hear about your experience with Billy and how smooth everything went. We look forward to working with you again.
David E. van der W.
Processor Faith was an absolute delight to work with. Very knowledgeable and efficient.
Response from Smartfi Home Loans, LLCDec 1, 2025
Thank you for taking the time to leave us a review, David!