SmartergetawaysReviews of smartergetaways.com

We made probably the biggest mistake years ago by signing up with this company. I paid them 10x more than any benefit I have received. Now they call me from 1-5 times A DAY! I asked them numerous times to stop calling me and they don't understand what that means

It should be noted that this company was formally or currently affiliated with VO (Vacation Offers). They are a scam. We booked with them only to show up to a cancelled reservation. After 5 hours and being hung up on multiple times we were moved to a cheap hotel and not refunded. Any “vouchers” they offer you will cost additional fee’s to use. Any calls to them will get you dumped in an auto queue that will eventually hang up on you. Do not get involved with this company.

I paid over $900 for a 5 year extention and find my account is inactive due to an autdated credit card. I cannot get into my account to upload new credit card information and when I call to resolve I get a bunch of rum dums who can't seem to resolve my issue. Stay away from Smarter Getaway. Worst customer service that I have ever received from any company.

This company is a complete scam. $10,000 to join and guarantees they will save you thousands of travel dollars. They cut out the middle man - NOT TRUE. Always there to help book travel. They will help book it and then you are on your own. Worst customer service ever! You get a different story every time you call. The company they use if you wish to book travel insurance is General Global Assistance. They are also a scam. Assistance should not be a part of their name. It doesn’t exist. When you need to file a travel cancellation due to a health incident - good luck. They make it as difficult as possible assigning ridiculous deadlines. No customer service to help you there either. They just send a bunch of forms to fill out by their ridiculous assigned deadlines. PLEASE READ THIS AND SAVE YOUR MONEY! I am so very disgusted that I purchased this travel program!