Thomas S.
Brian Steven with Smart Carship was a…
Brian Steven with Smart Carship was a pleasure to work with. Communication was excellent and had no issues during the entire process. First time having a car shipped, and it went very well.

Smart Carship LLC is an innovative leader in the auto transportation industry, focused on providing exceptional, reliable, and customer-centric services. Our company was established to break free from industry norms and provide a more transparent, trustworthy alternative to traditional auto transportation practices.Our network comprises of professional, trusted dispatchers, and truck drivers who ensure that your vehicle is handled with care and delivered safely and on time. At Smart Carship LLC, we're not just transporting vehicles, we're building long-lasting relationships with our clients.
Smart Carship LLC (smartcarship.com) has 550 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Taxis & Public Transport · Petaluma, California
Excellent

Taxis & Public Transport · Panorama City, California
Excellent

Taxis & Public Transport · San Francisco, California
Excellent

Taxis & Public Transport · San Francisco, California
Excellent
550 approved reviews, newest moderated first
Thomas S.
Brian Steven with Smart Carship was a pleasure to work with. Communication was excellent and had no issues during the entire process. First time having a car shipped, and it went very well.
James W.
Brian was able to get me a driver within the timeframe I needed and was very good at communicating with the necessary info I needed and updates of my shipping. Thank you!
john M.
worst company ever. came in with a great price, than more doubled even after we renegotiated the driver wanted more upon arrival this broker is a non American company that specializing in rip offs. They will lie to you and the drivers that they hire i never would use again
Vio Line I.
Thank to Brian stevens for good communication and fast service. It was a pleasure to work with you.
mott
Great car transportation company I highly recommend 5/5 stars great communication and safe transaction payment methods. I will definitely use this company again when I need to have a future car delivered. Jennifer Wilson really did great job of communicating throughout the whole process from the start of the pick up to the end of the delivery.
James H.
Patrick Wilson of Smart did a great job of getting my pick up shipped from Florida To Virginia. Smooth transaction in a very timely manner. Would definitely use again.
Valued Wix U.
I had an awful experience with this company. I don't want anyone else to go through what I did. This was maybe my 6-7th time shipping my car in my life. 1. as you'll see by other reviews- they'll tell you you're locked in to one price, and then they'll bait and switch you for more money and blame it on the actual shipping company (smart carship is a 3rd party). Don't trust their guarantees. 2. They tell you you will have a 24-48 hour notice before a truck comes to get your car- don't believe that either. They're going to find whoever they can to ship it. I was given a 2 hour warning- I wasn't home. Because of this, they then found me different truck, but claimed this one was more expensive and I should've gone with the earlier one. I had to haggle them down, still paid $300 higher than the original quote. 3. Here's the kicker. The driver (after already having my car and en route to me across the country) was delayed 2 extra days for "water pump" issues on their truck. I missed work because of it (I travel for work). When I eventually got my car, and got it home, I noticed spray paint underneath my rear bumper. They hit and cracked my bumper. I don't know if they replaced it, or just patched and covered with spray paint. Sneaky as hell and wrong. I had signed my Bill of Laden already, not thinking to check underneath the car, though I did walk around all of the 4 sides. That's on me, but also on them for being dishonest. I don't think there was ever a water pump problem on their truck. SmartCarship scams like the rest, and when they said they'd help me with my claim, I got no call backs or anything. Shame on them All in all, I don't recommend this to anyone!!! Stay away if you can.
Lenny
They claimed a truck would be here within the hour. Nobody showed up. I asked them to cancel my order so I could go to another provider but they've failed to do so and that means no other truck will take my order. They've screwed me over with both their incompetence and their obstruction